Summary
Overview
Work History
Education
Skills
Timeline
Server

Benjamin Creech

Dayton,OH

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at The Famous. Proven ability to enhance guest engagement and loyalty through quality control and effective relationship management. Recognized for consistently exceeding performance metrics and training new team members to uphold high service standards.

Overview

3
3
years of professional experience

Work History

Server

The Famous
03.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Managed multiple tables efficiently, ensuring guest satisfaction throughout dining experience.
  • Assisted in training new servers on menu items and service procedures.
  • Responded promptly to guest inquiries and resolved issues to enhance customer loyalty.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Customer Service Representative

Domino's Pizza
08.2022 - 11.2024
  • Delivered exceptional customer service by promptly addressing inquiries and resolving complaints.
  • Processed orders accurately using point-of-sale systems to ensure timely delivery.
  • Assisted in training new team members on customer service protocols and operational procedures.
  • Maintained inventory levels by conducting regular stock checks and placing orders as needed.
  • Developed strong relationships with repeat customers, fostering loyalty and encouraging return visits.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

High School Diploma -

J.M. Tate Highschool
Pensacola

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Service prioritization
  • Quality control
  • Relationship management
  • Task prioritization
  • Upselling techniques

Timeline

Server

The Famous
03.2024 - Current

Customer Service Representative

Domino's Pizza
08.2022 - 11.2024

High School Diploma -

J.M. Tate Highschool
Benjamin Creech