BENJAMIN DICKEY
Wolfeboro,NH
Summary
Experienced sales professional with a proven track record of achieving results through dedication, strategic leadership, and exceptional customer service. Known for leading high-performing teams, actively listening to customer needs, and efficiently solving problems. Committed to driving business success while prioritizing positive customer interactions.
Overview
10
10
years of professional experience
Work History
Transaction Coordinator
Movement Mortgage
01.2022 - Current
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Coordinate communication between lenders, buyers and real estate agents.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues. Gathering information to initiate approval.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Received on-going, comprehensive training on home loan products and mortgage process.
Transaction Coordinator
Annie Mac Home Mortgage
01.2020 - 01.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
Management GM & AGM and Sales
The Men's Wearhouse
01.2015 - 01.2020
- Managed employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Northern Essex Community College
Haverhill, MA01-2004
High School Diploma -
Timberlane Regional High School
Plaistow, NH01.2000
Skills
- Effective deadline management
- Client relationship building
- Collaborative teamwork
- Proficient problem-solving
- Communication
- Friendly, positive attitude
Timeline
Transaction Coordinator
Movement Mortgage
01.2022 - Current
Transaction Coordinator
Annie Mac Home Mortgage
01.2020 - 01.2022
Management GM & AGM and Sales
The Men's Wearhouse
01.2015 - 01.2020
Northern Essex Community College
High School Diploma -
Timberlane Regional High School
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