Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Benjamin Dietz

Fallston,Maryland

Summary

Focused Navigator highly effective at uncovering problems and calmly responding to changing conditions. Excited to leverage skills gained many years to pursue challenging new position. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Chick-fil-A
Forest Hill, MD
09.2020 - Current
  • Provides on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations are met throughout the shift.
  • Monitors staff performance to ensure quality standards are met.
  • Assigns tasks to team members based on strengths and skill sets.
  • Resolves customer complaints in a timely manner.
  • Performs cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Supervises and leads employees to maintain high productivity and customer service levels.
  • Counts cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Utilizes POS systems efficiently for order processing and inventory management.

Small Business Owner

Lawn Care & Landscaping
Fallston, MD
03.2018 - Current
  • Develops business plans and strategies to grow small business.
  • Negotiates contracts with vendors, suppliers, and customers.
  • Oversees daily operations of small business including customer service and financial management.
  • Set pricing structures according to market analytics and emerging trends.
  • Researchs similar businesses to determine competitive advantages.

Education

Associate of Arts - General Studies in conjunction with Aviation

Harford Community College
Bel Air, MD

FAA Part 64 Private Pilots License Student - Aviation

Harford Air Services
Churchville, MD

Skills

  • Prompt and punctual to meet the deadlines in day to day operations
  • Presents himself confindently but is eager to learn and help the company continue to grow
  • Understands time managment and works diligently till the task has been completed
  • Understands Weather analysis and plans flights around optimal flight weather
  • Comprehends and executes flight planning to produce ideal outcomes for the aircraft
  • Also attains knowledge and excells in:
  • Navigation
  • Aircraft maintenance reports
  • Documentation skills
  • Pre-flight checks
  • Checklists understanding
  • Active Listening
  • Analytical Skills
  • Goal Setting
  • Flight coordination
  • Aircraft navigation
  • Flight plan development
  • Route Planning
  • Reliability

Affiliations

  • Honors Student at Harford Community College
  • Baseball Coach for 11-12 year olds
  • Leader of a Christian Youth Ministry
  • Drummer for Dwell City Church
  • Motorcyclist
  • Avid Mechanic

Accomplishments

  • Worked to a Supervisor Position in under three years
  • Won October 2022 Chick-fil-A Employee of the Month
  • Achieved the 2022 Chick-fil-A Employee Most Valuable Employee Award
  • Won the July 2024 Chick-fil-A Employee of the Month
  • Won multiple contests for sales records
  • Captain of Varisty Baseball Club

Certification

  • Holds a Student Pilots License for a Part 64 FAA license

References

References available upon request.

Timeline

Shift Supervisor

Chick-fil-A
09.2020 - Current

Small Business Owner

Lawn Care & Landscaping
03.2018 - Current

Associate of Arts - General Studies in conjunction with Aviation

Harford Community College

FAA Part 64 Private Pilots License Student - Aviation

Harford Air Services

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Benjamin Dietz