Benjamin Dubin
Wilmington,NC
Summary
Accomplished operations and sales leader with 17 years of experience driving meaningful results in a publicly traded company. Expertise in optimizing operations and enhancing team performance. Skilled in strategic planning, process improvement, P&L management, and leadership development, resulting in increased employee engagement, and strong financial outcomes.
Overview
21
21
years of professional experience
Work History
Area Director
Life Time, Inc.
Boston / Washington DC, USA
05.2019 - 05.2025
- Led operational strategy for a 2,000-employee organization, overseeing multiple divisions to achieve annual revenue growth of 12% on average.
- Streamlined processes, reducing operational costs through data-driven workflow optimizations and team restructuring.
- Spearheaded employee engagement, leading to an increase in Employee Net Promoter Score 5 bi-annual surveys in a row.
- Collaborated with C-suite executives to align operational goals with company vision, contributing to a 10% increase in customer net promoter scores.
- Managed cross-functional teams, fostering leadership development and accountability.
General Manager
Life Time, Inc.
Atlanta / Boston, USA
06.2014 - 04.2019
- Directed daily operations for high-volume facilities, improving efficiency by implementing lean management principles.
- Oversaw budgeting and resource allocation, achieving margin budgets for 14 consecutive quarters.
- Led and mentored teams of 200-400 team members, leading to leadership growth internally.
- Developed performance tracking systems, enhancing operational transparency and accountability.
Sales Manager
Life Time, Inc.
Atlanta, USA
05.2010 - 05.2014
- Led sales teams of 6-12 at five locations over the span of four years.
- Achieved successful revenue growth and budget achievement at each location.
- Mentored Sales Advisors, resulting in 5+ promotions to Sales Manager /Assistant Sales Manager.
Sales Advisor
Life Time, Inc.
Atlanta, USA
04.2008 - 04.2010
- Consistently the top performing sales advisor at four separate locations over the course of two years.
- Achieved multiple individual contributor awards for both acquisition and retention performance.
Sales
Sky Car Wash
Alpharetta, Georgia
03.2007 - 03.2008
Sales
Weatherby's Christmas Trees
Marietta, Georgia
11.2004 - 12.2006
Skills
- Strategic planning
- Operational strategy
- Budget management
- P&L Administration
- Process optimization
- Problem solving
- Building operations
- Change management
- Accountability
- Management team building
- Team leadership
- Hiring and onboarding
- Employee engagement
- Employee development
- Effective communication
- Resource allocation
- Data analysis
- Sales presentations
- Retail Sales Experience
- Sales forecasting accuracy
- Sales quota achievement
- Sales negotiation
Accomplishments
Contributed towards over 10 quarterly "Artistry Awards" at Life Time Inc
Timeline
Area Director
Life Time, Inc.
05.2019 - 05.2025
General Manager
Life Time, Inc.
06.2014 - 04.2019
Sales Manager
Life Time, Inc.
05.2010 - 05.2014
Sales Advisor
Life Time, Inc.
04.2008 - 04.2010
Sales
Sky Car Wash
03.2007 - 03.2008
Sales
Weatherby's Christmas Trees
11.2004 - 12.2006