Benjamin Dunn

• Lead company to achieve highest gross revenue year in company history in 2023
• Established company level and employee level KPIs
• Improved on-time performance from 70% to 97.5% YTD 2024
• Transitioned company from pen-and-paper to a virtually paperless system with a new ERP in less than 12 months
• Established a leadership team and clearly defined company roles and responsibilities
• Benchmarked pay scales and established annual reviews and quarterly check-ins with all employees
• Established company Mission, Vision and Values
• Developed a professional development program which includes leadership development, weekly training, and a DOL approved apprenticeship program
• Implemented LEAN manufacturing within company culture
• Rocky Mountain Tooling & Machining Association board member
• Pickens Technical College Advanced Manufacturing program board member

• Founded a small real estate investment company in 2019
• Own, operate, and manage 5 rental units
• Achieved an asset return of 60.5% since inception
• Developed a system to manage properties almost entirely remotely by developing a team and leveraging technology
• Developed a system to achieve an average vacancy of less than one week
• Manage accounting and company budget including investment decisions, maintenance an repairs, and capital expenditures

• Founder, co owner, and operator of a small, toll-coffee business in partnership with a local coffee roaster
• The business sells coffee online with a first responder theme
• Proceeds go to supporting health and wellness for police, fire, and EMS personnel
• Designed and launched the company's website
• Manage email and social media promotions as well as in person events
• Established a nearly hands-off order fulfillment and shipping process
• Manage company accounting and charitable contributions

• Responsible for telehealth and physician outreach, focusing on quality, operational and strategic initiatives within a 70+ network of hospitals
• Drive the expansion of the division outreach program through specialty clinic expansion and telehealth support within a 7 state outreach territory
• Expanded network by 12% year to date (2022) with a projected growth of 22% by year end
• Increased outreach earnings by 22% YTD while helping rural hospitals retain more patients and improve quality of care
• Identified and executed on a $1.5M department savings opportunity
• Manage department budget, 5 peron operations team, and 4 person physician relations team
• Provide quality assurance oversite
• Demonstrate proficient leadership skills to motivate employees and build competent teams
• Collaborate with senior management to develop strategic initiatives and long term goals
• Monitor industry trends, keeping current on latest changes and competition in industry

• Provided operational oversight, strategic planning, budget management, and growth-initiative execution for four hospital service lines

- Hyperbaric Medicine Department (team of 9)
- Denver Wound Healing Center (team of 7)
- Diabetes Management Department (team of 4)
- Emergency Medical Services Department (EMS)

• Provided support to all hospital outreach service lines
• Partnered with hospital executive team and service line leaders in establishing and fostering outreach relationships to drive volume in high-margin service lines
• Developed collateral and produce promotional videos for several service lines
• Guided hyperbaric team through a successful triennial hyperbaric accreditation survey in 2021
• Consistently maintained employee engagement scores above the company benchmark
• Managed staff productivity for all four departments
• Continuously developed strategic relationships externally and within the HealthOne system

• Led development of the following pediatric programs

- Mobile Training Center deployment
- Little Hearts at Home EMS outreach program
- RMHC Pediatric Ambulance Transport program
- RMHC pediatric and OB EMS symposium
- Pediatric EMS medical direction for Northglenn EMS

• Established and developed Northglenn EMS partnership

- 2018: +63% YOY peds EMS transports, +155% YOY adult EMS transports, +28% YOY EMS admits by Northglenn EMS

- 2019: +25% YOY peds EMS transports by Northglenn EMS

• Led the Emergency Department’s strategic growth initiative
• Spearheaded the assisted-living facility partnership program
• Supported various hospital departments on key educational, quality, and growth initiatives
• Facilitated conflict resolution between paramedics and hospital staff
• Promoted from EMS Coordinator to EMS Manager in 2017

• Provided advanced life support in an urban, hospital-based EMS system
• Utilized extensive experience and knowledge to function as a field trainer and educator
• Developed the curriculum for several sections of the paramedic and community paramedic programs
• Selected as an Emergency Medicine-fellow preceptor and Emergency Medicine-resident educator
• Member of the Peer Support Team, special-event bike team, and DIA EMS staff
• 2013 Preceptor of the Year and 2015 Employee of the Year award recipient

• Worked my way up from an entry level employee to a crew foreman during my time with the company
• Managed a crew of 5+ employees on major land clearing and and large tree removal jobs
• Drove results through safe, efficient, team based operations
• Managed customer and employee relations