Benjamin Follensbee
Sales Associate
De Pere
Summary
Dynamic sales professional with a proven track record at Tires Plus, excelling in customer service and product sales. Adept at assessing customer needs and implementing effective sales strategies, driving significant store traffic and repeat business. Strong teamwork and problem-solving skills enhance collaboration and promote a positive shopping experience.
Overview
9
9
years of professional experience
Work History
Sales Associate
Tires Plus
09.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Used in-store system to locate inventory and place special orders for customers.
Bundler
Atkore
09.2023 - 09.2024
- Collaborated with team members to meet production deadlines.
- Maintained clean and safe work environment.
- Maximized warehouse space utilization through effective organization of bundled products awaiting shipment.
- Reduced product damage during transit by carefully securing items with appropriate packing materials.
- Lifting metal tubes ranging from 15 to 50+ lbs.
- Measuring and cutting wood to the correct sizes designated by work orders.
- Reworking bundles by removing damaged, rusted, or out-of-spec pieces.
- Use of the overhead crane to safely move bundles to forklift-available areas.
Security Guard
Allied Universal
09.2022 - 09.2023
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Handle paperwork distributed by the shipping office and delivery trucks.
- Direct drivers to designated areas for their deliveries.
- Use of an Excel spreadsheet to jot down the time, date, delivery company, product, and trailers dispatched for drivers.
Cashier
Little Ceasars
08.2016 - 08.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Stocker
Hobby Lobby
08.2019 - 09.2022
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Stocking products on shelves for customers.
- Lifting, carting, and moving furniture to the cashiers, and customer vehicles.
Education
SouthWest Highschool
Green Bay, United StatesSkills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Problem-solving skills
Sales expertise
Product promotions
Store opening and closing
Timeline
Sales Associate
Tires Plus
09.2024 - Current
Bundler
Atkore
09.2023 - 09.2024
Security Guard
Allied Universal
09.2022 - 09.2023
Stocker
Hobby Lobby
08.2019 - 09.2022
Cashier
Little Ceasars
08.2016 - 08.2023
SouthWest Highschool
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