Benjamin Fowler
Julesburg,CO
Summary
Professional with strong background in retail management, poised to drive business success. Skilled in inventory control, customer engagement, and financial oversight, ensuring operational efficiency. Focused on team collaboration and adaptable to changing business needs, delivering consistent and measurable results. Known for strategic thinking, reliability, and passion for creating positive customer experience.
Overview
21
21
years of professional experience
Work History
Store Owner
Fowler Lumber LLC
03.2022 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Store Manager
Adams Lumber
05.2019 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Outside Sales Representative
Hardman Wholesale
05.2017 - 04.2019
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
Store Manager
S.A. Foster Lumber Company
03.2009 - 05.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Inside Sales Representative
All-Coast Forest Products
06.2004 - 02.2009
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
Education
Associate of Science - Structural Drafting
Intellitec College
Grand Junction, COSkills
- Store operations
- Business networking
- Store maintenance
- Financial planning
Awards
2007 Rocky Mountain Lumber Dealers Association Inside Salesman of the Year
Timeline
Store Owner
Fowler Lumber LLC
03.2022 - Current
Store Manager
Adams Lumber
05.2019 - 02.2022
Outside Sales Representative
Hardman Wholesale
05.2017 - 04.2019
Store Manager
S.A. Foster Lumber Company
03.2009 - 05.2017
Inside Sales Representative
All-Coast Forest Products
06.2004 - 02.2009
Associate of Science - Structural Drafting
Intellitec College
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