Benjamin Gansrow
Saint Augustine,FL
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Millers Ale House Bar and Grill
Jacksonville, Florida
05.2024 - Current
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu and products to enhance guest experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, busser, and kitchen staff to prepare for and serve customers.
Brand Associate
Old Navy
Saint Augustine, Florida
10.2022 - 05.2024
- Assisted customers with product selection, sizing, and style inquiries to enhance shopping experience
- Built strong customer connections to foster loyalty and encourage repeat business
McDonald's Crew Member
McDonald's
Lake Ronkonkoma, NY
07.2021 - 10.2021
- Greeted guests and took orders at front counter and drive-thru
- Operated cash register and handled payment at McDonald's restaurant
- Maintained cleanliness in dining area, kitchen, and equipment to maintain sanitation
Education
High School Diploma -
Tocoi Creek High School
Saint Augustine, FL05-2024
Associate of Applied Science - Pilot Technologies
Florida State College
Jacksonville, FL10-2026
Skills
- Strong work ethic
- High volume dining
- Aviation safety
- Team communication
- Exceptional customer service
- Cleanliness standards
Timeline
Server
Millers Ale House Bar and Grill
05.2024 - Current
Brand Associate
Old Navy
10.2022 - 05.2024
McDonald's Crew Member
McDonald's
07.2021 - 10.2021
High School Diploma -
Tocoi Creek High School
Associate of Applied Science - Pilot Technologies
Florida State College