Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Giffin

De Pere

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful Rental Specialist offering expertise in problem-solving, and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Equipment Rental Specialist

SUNBELT RENTALS
03.2020 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Maintained current understanding of market conditions, compliance standards and best practices.

Courier

Federal Express
06.2016 - 03.2020
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.

Correctional Officer

State Of WI Dept. Of Corrections
01.2000 - 06.2016
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Fire Fighter

Village Of Howard
09.2010 - 03.2016
  • Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
  • Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
  • Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
  • Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.

Education

Associate of Applied Science - Fire Science

Northeast Wisconsin Technical College
Green Bay, WI
08.2010

High School Diploma -

Southwest High School
Green Bay, WI
06.1997

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Resource Allocation

Timeline

Equipment Rental Specialist

SUNBELT RENTALS
03.2020 - Current

Courier

Federal Express
06.2016 - 03.2020

Fire Fighter

Village Of Howard
09.2010 - 03.2016

Correctional Officer

State Of WI Dept. Of Corrections
01.2000 - 06.2016

Associate of Applied Science - Fire Science

Northeast Wisconsin Technical College

High School Diploma -

Southwest High School

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Benjamin Giffin