Benjamin Gray
North Bend,OR
Summary
Area Branch Operations Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Branch Operation Manager
Airgas, An Air Liquide Company
2022.08 - Current
- Ensured compliance with industry regulations, company policies and safety standards at all times.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Successfully managed budgets and allocated resources to maximize productivity and profitability for 8 locations in southern Oregon.
- Established team priorities, maintained schedules and monitored performance.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Onboarded new employees with training and new hire documentation.
Branch Manager/Account Manager
Airgas, An Air Liquide Company
2018.03 - 2022.08
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Optimized branch inventory management practices for improved product availability and reduce dead stock costs.
Center Manager
Lincare Inc
2012.11 - 2018.03
- Oversee all day to day operations for the Coos Bay Or Lincare
- Responsibilities include: Sales, Service and Operations Management
- Setting and obtaining product growth goals
- Monitoring P & L reports to maximize net sales
- Hiring and training all new employees
- Managing the delivery department to ensure medical equipment goes out to our patients timely and efficiently.
Senior Service Representative
Lincare Inc
2010.02 - 2012.11
- Lead the service department
- Have a complete understanding of all medical equipment provided by Lincare Inc
- Oversee all service representatives
- Develop and implement efficient routing systems
- Deliver medical equipment to patients and instruct them on safe and proper use.
Education
Coquille High School
01.2005
Skills
- Business Analysis and Reporting
- Multi Location Staff Management
- MS Office and Google Suite Applications
- Performance Management and Review
- Team Leadership and Employee Development
- Verbal and written communication
- Process Improvement C-Imp Yellow Belt
- Budget Control
Accomplishments
2014 National Center of the Year(Product Growth)
References
Available upon request
Certification
C-Imp Yellow Belt Certified
Forklift Operators Certification
Timeline
Area Branch Operation Manager
Airgas, An Air Liquide Company
2022.08 - Current
Branch Manager/Account Manager
Airgas, An Air Liquide Company
2018.03 - 2022.08
Center Manager
Lincare Inc
2012.11 - 2018.03
Senior Service Representative
Lincare Inc
2010.02 - 2012.11
Coquille High School
C-Imp Yellow Belt Certified
Forklift Operators Certification
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