Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Guerra

Pasadena

Summary

Excellent servant who has always demonstrated great leadership qualities, a hard work ethic, and a genuine passion for helping others.

Overview

7
7
years of professional experience

Work History

Scanner/Lead Scanner

Joe V's HEB
Pasadena
10.2023 - Current
  • Checked out customers efficiently while maintaining high IPMS.
  • Responsible for giving breaks to scanners in an efficient manner that doesn't disrupt business flow.
  • Assisted customers with locating products and providing a comfortable customer experience.
  • Provided excellent customer service to customers when returning products.
  • De-escalated situations between customers in a friendly manner.
  • Responsible for training new hires on scanning tactics, and how to perform downtime tasks efficiently.
  • Provided a safe space for scanners to express themselves. Addressed scanner concerns to management. Always ensured that all scanners were comfortable.
  • Coached multiple scanners on opportunities in different departments within the store.

Low Voltage Technician

Home Pro
Houston
03.2021 - 06.2023
  • Installed low-voltage trim and security systems for properties in construction.
  • Assisted in troubleshooting electrical issues and system malfunctions.
  • Conducted routine checks on houses before they go on sale to ensure that all security systems and cable are working correctly.
  • Hired a helper and taught him how to trim low voltage outlets.

Pad Print Machinist

Coiling Technologies
Houston
05.2020 - 01.2021
  • Printed logos onto mass-produced industrial coils using a pad printer.
  • Maintained equipment by performing routine inspections and minor repairs.
  • Read blueprints, and specs to determine dimensions and tolerance of finished work piece.

Online Order Selector

Home Depot
Houston
08.2019 - 03.2020
  • Selected and organized products for customer orders efficiently.
  • Collaborated with team members to streamline order fulfillment processes.

Store Recovery Clerk

Joe V's HEB
Houston
09.2018 - 08.2019
  • Responsible for condensing and facing merchandise on aisles to ensure store cleanliness.
  • Gathered shopping carts hourly.
  • Stocked merchandise and replaced pallets when necessary.

Education

High School Diploma -

Waltrip HS
Houston
06-2018

Skills

  • Customer service
  • Inventory management
  • Equipment troubleshooting
  • Order fulfillment
  • Employee training
  • Team collaboration
  • Mentorship

Timeline

Scanner/Lead Scanner

Joe V's HEB
10.2023 - Current

Low Voltage Technician

Home Pro
03.2021 - 06.2023

Pad Print Machinist

Coiling Technologies
05.2020 - 01.2021

Online Order Selector

Home Depot
08.2019 - 03.2020

Store Recovery Clerk

Joe V's HEB
09.2018 - 08.2019

High School Diploma -

Waltrip HS

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