Benjamin Guerra
Pasadena
Summary
Excellent servant who has always demonstrated great leadership qualities, a hard work ethic, and a genuine passion for helping others.
Overview
7
7
years of professional experience
Work History
Scanner/Lead Scanner
Joe V's HEB
Pasadena
10.2023 - Current
- Checked out customers efficiently while maintaining high IPMS.
- Responsible for giving breaks to scanners in an efficient manner that doesn't disrupt business flow.
- Assisted customers with locating products and providing a comfortable customer experience.
- Provided excellent customer service to customers when returning products.
- De-escalated situations between customers in a friendly manner.
- Responsible for training new hires on scanning tactics, and how to perform downtime tasks efficiently.
- Provided a safe space for scanners to express themselves. Addressed scanner concerns to management. Always ensured that all scanners were comfortable.
- Coached multiple scanners on opportunities in different departments within the store.
Low Voltage Technician
Home Pro
Houston
03.2021 - 06.2023
- Installed low-voltage trim and security systems for properties in construction.
- Assisted in troubleshooting electrical issues and system malfunctions.
- Conducted routine checks on houses before they go on sale to ensure that all security systems and cable are working correctly.
- Hired a helper and taught him how to trim low voltage outlets.
Pad Print Machinist
Coiling Technologies
Houston
05.2020 - 01.2021
- Printed logos onto mass-produced industrial coils using a pad printer.
- Maintained equipment by performing routine inspections and minor repairs.
- Read blueprints, and specs to determine dimensions and tolerance of finished work piece.
Online Order Selector
Home Depot
Houston
08.2019 - 03.2020
- Selected and organized products for customer orders efficiently.
- Collaborated with team members to streamline order fulfillment processes.
Store Recovery Clerk
Joe V's HEB
Houston
09.2018 - 08.2019
- Responsible for condensing and facing merchandise on aisles to ensure store cleanliness.
- Gathered shopping carts hourly.
- Stocked merchandise and replaced pallets when necessary.
Education
High School Diploma -
Waltrip HS
Houston06-2018
Skills
- Customer service
- Inventory management
- Equipment troubleshooting
- Order fulfillment
- Employee training
- Team collaboration
- Mentorship
Timeline
Scanner/Lead Scanner
Joe V's HEB
10.2023 - Current
Low Voltage Technician
Home Pro
03.2021 - 06.2023
Pad Print Machinist
Coiling Technologies
05.2020 - 01.2021
Online Order Selector
Home Depot
08.2019 - 03.2020
Store Recovery Clerk
Joe V's HEB
09.2018 - 08.2019
High School Diploma -
Waltrip HS