Benjamin Gupton
Picayune,MS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Pizza Hut
Pearl River, LA
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Burger King
Poplarville, MS
12.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Leader
McDonald's
Poplarville, MS
08.2020 - 12.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Pilot Flying J Travel Center
Iowa, LA
11.2018 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
None - General Studies
Angelina College
Lufkin, TXSkills
- Shrink Minimization
- Staff Management
- Schedule Oversight
- General Maintenance
- Housekeeping
- Attention to Detail
- Customer Relations
- Task Management
Timeline
Assistant Manager
Pizza Hut
08.2022 - Current
Assistant Manager
Burger King
12.2021 - 08.2022
Shift Leader
McDonald's
08.2020 - 12.2021
Shift Leader
Pilot Flying J Travel Center
11.2018 - 08.2020
None - General Studies
Angelina College