Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Guyette

Oak Creek,WI

Summary

Dynamic leader with a proven track record at Pick N Save, where I elevated customer service through effective training, coaching, and staff management. Skilled in Microsoft Office and problem-solving, I significantly reduced cash discrepancies and enhanced team performance, ensuring customer satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Customer Service Manager

Pick N Save
2007.10 - Current
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Education

High School -

Alexander Hamilton High School
Milwaukee, WI
06.2007

Skills

  • Problem-Solving
  • Microsoft Outlook, Word, and Excel
  • Cash Handling
  • Work Prioritization
  • Staff Management
  • Training and coaching

Timeline

Customer Service Manager

Pick N Save
2007.10 - Current

High School -

Alexander Hamilton High School
Benjamin Guyette