Benjamin Hibbits
Saint Paul,MN
Summary
Skilled Server with a proven track record of providing exceptional customer service at Cafe Latte, adept in safe food handling and guest engagement. Demonstrated ability to memorize daily specials and efficiently manage high-volume orders, enhancing dining experiences through meticulous quality control and supportive team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Cafe Latte
Saint Paul, MN
05.2023 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded to ad hoc cleaning duties at end of shift.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
Server
Cafe Astoria
Saint Paul, MN
05.2021 - 05.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
Harding HS
Saint Paul06-2024
Skills
- Safe Food Handling
- Table resetting
- Table Setting
- Beverage Preparation
- Food inspection
- Order delivery practices
- Daily specials memorization
- Guest Engagement
- Team member support
- Calm Demeanor
- Menu knowledge
- Quality Control
- Take-out service
Timeline
Server
Cafe Latte
05.2023 - 09.2024
Server
Cafe Astoria
05.2021 - 05.2023
High School Diploma -
Harding HS
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