Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Hoving

Benjamin Hoving

Thomaston,ME

Summary

A dynamic Automation & Systems Specialist with a proven track record at First National Bank (ME), where I delivered critical workflow automations, enhancing document processing efficiency by up to 80%. Expert in Python and SQL, I excel in project leadership, fostering innovation, and driving significant time and resource savings through collaborative and creative solutions.

Overview

7
7
years of professional experience

Work History

Automation & Systems Specialist

First National Bank (ME)
05.2024 - Current
  • Built and delivered 4 critical workflow automation systems under considerable time-pressure as part of a vendor conversion project. These workflows are used to route and process ~1000 customer documents across 18 branches every day. Many of these documents are time critical for account openings, closings, and funds transfers.
  • Designed and built APIs for workflow automations that route and process documents. These APIs enabled faster development times for future enhancements and automations and ensure that future projects will interact correctly with existing automations.
  • Built a delivered 3 enhancements to critical workflow automations as part of the conversion project's "Phase 2". The enhancements enabled users to use 2 additional features of the bank's document imaging system and reduced the manual workload of operations departments to review and process documents through smarter routing and filtering of duplicate documents.
  • Built and delivered a number of tools and documentation for the bank's internal support team. These tools reduce manual work required for the team to support the bank's employees when using the bank's automation systems.
  • Worked with executives, departments heads, and associates to design, build, and deliver new or enhanced workflow automations outside of the conversion project. These automations resulted in time saves per process of up to 80%.
  • Worked with executives, departments heads, and associates to design, build, and deliver custom reports that pull data from the bank's core systems and can be scheduled to run automatically.

Operations Associate

First National Bank (ME)
09.2022 - 05.2024
  • Reduced manual work for some processes by up to 80% by designing and implementing automations integrated with the bank's core systems.
  • Served as an administrator for several key software systems, playing a pivotal role in software implementation projects and ensuring smooth operation and user support.
  • Designed and maintained databases for automation projects, developing tables and SQL statements to facilitate effective data housing and retrieval.
  • Built and delivered custom reporting from the bank's core and auxiliary systems, catering to the information needs of various department heads and executives.
  • Developed automation programs using Python, C++, and batch scripts to streamline operations and enhance productivity.
  • Innovated with ideas and demos for custom internal web applications utilizing Python/Django.

Loan Operations Associate

First National Bank (ME)
12.2019 - 09.2022
  • Supported bank operations by maintaining core loan application systems and auxiliary platforms.
  • Ensured the bank's interests were protected by tracking and perfecting collateral documents, including tax and insurance documentation.
  • Developed Excel spreadsheets for lending staff to generate escrow account disclosures, enhancing operational efficiency.
  • Provided ad-hoc support to front-line staff regarding the bank's loan products and troubleshooting loan application issues.

Bulk Goods Department Supervisor/Manager

Uncle Dean's Natural Market
01.2018 - 10.2019
  • Managed employee schedules and training.
  • Managed stock levels and purchasing of all bulk goods.
  • Built and maintained a software system used to track inventory levels of bulk goods.

Education

Bachelor of Science - Information Science: Financial Accounting Systems

Liberty University
Lynchburg, VA
05-2026

Bachelor of Science - Business Administration

Liberty University
Lynchburg, VA
07-2024

Skills

  • Data Reporting and Analysis
  • Automation Design and Implementation
  • Software System Administration
  • Software Implementation and Project Management
  • Database Development and Management (SQL)
  • Programming Languages: Python, C, VBNET
  • Web Development: Python/Django, HTML, CSS, JS
  • Process Evaluation and Optimization
  • Project Leadership and Management
  • Internal Documentation Management
  • Problem Solving and Critical Thinking
  • Collaboration and Teamwork
  • Communication and Presentation Skills
  • Innovation and Creativity

Timeline

Automation & Systems Specialist

First National Bank (ME)
05.2024 - Current

Operations Associate

First National Bank (ME)
09.2022 - 05.2024

Loan Operations Associate

First National Bank (ME)
12.2019 - 09.2022

Bulk Goods Department Supervisor/Manager

Uncle Dean's Natural Market
01.2018 - 10.2019

Bachelor of Science - Information Science: Financial Accounting Systems

Liberty University

Bachelor of Science - Business Administration

Liberty University

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