Benjamin Hughes

• Provided exceptional customer service to golfers and guests at facility.
• Trained new staff on operational procedures and customer service, fostering a high-quality experience for golfers.
• Oversaw inventory management of equipment and supplies, supporting smooth daily operations.
• Maintained cleanliness and functionality of golf carts, improving player satisfaction.
• Enforced course rules to maintain safety and enjoyment for all players.
• Monitored driving range and bag drop area for cleanliness and adherence to standards.
• Inspected golf carts prior to rental to ensure proper working condition.
• Supported events by preparing spaces and coordinating logistics.

• Mixed and served cocktails and beverages to enhance patron experience.
• Engaged customers to deliver exceptional service and foster strong relationships.
• Developed strong relationships with customers through consistent interactions.
• Maintained cleanliness and organization of bar area during service shifts.
• Managed inventory levels, restocked supplies for operations.
• Performed opening and closing duties, including restocking supplies.
• Handled cash transactions accurately while processing payments swiftly.
• Resolved customer complaints promptly to improve overall satisfaction.

• Maintained cleanliness of shooting range facilities and equipment to ensure user safety.
• Conducted inspections to pinpoint areas needing deep cleaning or maintenance.
• Trained new staff on cleaning techniques and safety guidelines.
• Disposed of waste materials in accordance with environmental regulations and safety protocols.
• Organized cleaning supplies to streamline workflow during shifts.
• Collaborated with staff to create a welcoming environment for patrons.
• Addressed customer questions promptly.
• Explained product features to customers clearly.

• Supported bartenders in mixing and serving drinks to enhance customer satisfaction.
• Provided friendly service to patrons, promptly addressing requests to improve overall bar experience.
• Restocked ice, prepared garnishes, and maintained beverage stock during peak hours.
• Prepared and stocked bar stations with essential supplies and equipment.
• Maintained cleanliness of bar area by regularly cleaning surfaces and equipment.
• Monitored inventory levels and coordinated restocking with management to maintain operational efficiency.
• Followed health and safety guidelines to ensure a safe working environment.
• Consistently managed multiple tasks while delivering quality service.

• Steered ships under the direction of officers and navigated through congested waterways and shallow waters.
• Assisted Chief Mate and Bosun with daily assignments, ensuring navigational safety and effective deck maintenance.
• Conducted maintenance tasks, including painting, cleaning, and overhauling lifeboats and gear to ensure operational readiness.
• Participated in safety and seamanship training, adhering to company policies and enhancing vessel safety compliance.

• Oversaw deck operations, ensuring safety compliance and optimizing crew efficiency.
• Lead team to enhance maritime safety standards, achieving measurable improvements.
• Coordinate crew tasks, fostering collaboration and adherence to regulations.
• Assisted Chief Mate with navigation and safety; steered ships through congested waters to ensure safe arrivals.
• Maintain decks and lifeboats, enhancing vessel readiness and safety.
• Participate in seamanship training, improving operational skills and compliance.
• Adhere to safety regulations, ensuring crew and vessel safety.
• Conducted routine maintenance to enhance vessel readiness and operational efficiency.

• Facilitated vendor relationships to enhance order processing and improve overall efficiency.
• Maintained inventory logs to identify discrepancies and optimize stock levels.
• Organize warehouse materials, ensuring optimal maintenance and accessibility.
• Oversaw mail processing to ensure timely delivery and maintain accurate records.

Contributed to navigational safety and chart work as cadet navigator on USNS John Lenthall.

Led cadet team on USNS Zeus, coordinating daily assignments with chief mate and bosun.

Aided day-to-day operations on USNS Richard E. Byrd, collaborating with 3/m and cargo bosun to ensure smooth workflow.

Steered vessels under command direction, guiding helmsmen along designated courses.

Led training sessions under chief officer's supervision to improve team operational proficiency.

Conducted maintenance tasks including painting, cleaning, chipping rust, and repairing deck machinery.

Participated in seamanship and safety training to further develop navigational skills.

Recorded pressure and temperature data in engineering logs for operational accuracy.

Served on multiple vessels, including USNS Zeus, USNS John Lenthall, and USNS Richard E. Byrd.

• Managed campus dining services and cruise ship catering, improving guest experiences and operational efficiency.
• Ensured high-quality plate presentation, contributing to customer satisfaction.
• Adapted to high-pressure kitchen settings, optimizing workflow and multitasking.
• Enhanced service delivery through collaboration with team members, fostering a supportive and efficient kitchen environment.
• Expanded culinary skills under Sous Chef, effectively utilizing industrial kitchen equipment for diverse menu offerings.
• Contributed to Sodexo's dining services at Cal Maritime.