Summary
Overview
Work History
Education
Skills
Websites
Software
References
Timeline
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Daniel O'Connell

Feeding Hills,MA

Summary

Seasoned Retail Sales Lead committed to providing high-quality service and superior customer experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.

Overview

3
3
years of professional experience

Work History

Retail Sales Lead Golf

DICK'S Sporting Goods
12.2023 - Current
  • Increased sales by implementing effective merchandising techniques and maintaining visually appealing displays.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales strategies.
  • Streamlined inventory management with diligent tracking, and accurate recordkeeping.
  • Maintained store cleanliness and organization, ensuring a pleasant shopping experience for all customers.

Sales Associate

DICK'S Sporting Goods
06.2021 - 12.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Bachelor of Science - Marketing

Westfield State University
Westfield, MA
12.2024

Associate of Science - Business Administration

Springfield Technical Community College
Springfield, MA
01.2023

Skills

  • Sales Strategy Development
  • Relationship building
  • Customer service excellence
  • Task delegation
  • Decision-making
  • Time management
  • Attention to detail

Software

Microsoft Excel

Microsoft Word

References

References available upon request.

Timeline

Retail Sales Lead Golf

DICK'S Sporting Goods
12.2023 - Current

Sales Associate

DICK'S Sporting Goods
06.2021 - 12.2023

Bachelor of Science - Marketing

Westfield State University

Associate of Science - Business Administration

Springfield Technical Community College
Daniel O'Connell