Benjamin Jareno
Sandia Park
Summary
Dynamic sales associate with a proven track record at Crown Jewels and Coin, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and achieving sales targets through effective communication and problem-solving skills. Proficient in cash handling and point-of-sale operations, fostering a welcoming environment for repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Crown Jewels and Coin
12.2024 - Current
- Assisted customers with product selection and inquiries, enhancing service experience.
- Managed inventory control processes, ensuring accurate stock levels and organization.
- Processed sales transactions efficiently using point-of-sale systems.
- Developed product knowledge to provide informed recommendations and upselling opportunities.
- Collaborated with team members to achieve monthly sales targets consistently.
- Maintained store presentation standards, including merchandising displays and cleanliness.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Customer Service Cashier
Cool Springz Trampoline Park
10.2022 - 05.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and provided information about services and pricing.
- Maintained cleanliness and organization of cashier area to enhance customer experience.
- Handled cash, credit, and gift card transactions efficiently while ensuring security protocols.
- Collaborated with team members to streamline operations during peak hours.
- Educated customers on safety guidelines for trampoline park activities to promote safe use.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Del Norte High School
Albuquerque, NMSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
Timeline
Sales Associate
Crown Jewels and Coin
12.2024 - Current
Customer Service Cashier
Cool Springz Trampoline Park
10.2022 - 05.2023
High School Diploma -
Del Norte High School