- I participate in a variety of outdoor recreational activities golf, hiking and traveling
- I love spending time at my cabin with my family and myretired therapy dog, Liesl
Benjamin Johnson
Summary
Customer-oriented General Manager with 25+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
33
33
years of professional experience
Work History
General Manager
Bridgestone Firestone
01.2020 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Security Guard
Paisley Park
01.2019 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Led security briefings for new employees, ensuring high level of preparedness across team.
Service Writer
Victory Auto Service
01.2020 - 12.2020
Lead Fabrication
The Bernard Group
01.2018 - 12.2019
General Manager
Grease Monkey
01.2018 - 12.2018
Store Manager
Eagan Auto Repair
01.2018 - 12.2018
Store Manager
Honest 1 Auto
01.2017 - 12.2017
Advanced Manufacturing Technician
Beckman Coulter Inc
01.2015 - 12.2017
Advanced Manufacturing Technician
Pro Staff
01.2015 - 12.2016
- Company Overview: Contracted to Beckman Coulter Inc
- Contracted to Beckman Coulter Inc
Service Manager (MIT)
HENDRICKSON ENT, a MIDAS franchise
01.2013 - 12.2014
Service Manager (MIT)
National Tire & Battery
01.2012 - 12.2013
Store Manager
Car X West Lake Street
01.2010 - 12.2012
- My goal with Car X was to run a profitable and professional shop for both my employees and customers
Store Manager
HENDRICKSON ENT, a MIDAS franchise
01.1997 - 12.2010
- Managed the operations of various MIDAS store locations including Deephaven, New Hope and Eden Prairie
- Responsible for day-to-day operations including inventory and purchasing, cost of goods, selling repair jobs and managing employee relations
- While at each store, improved monthly sales on average, 15% over previous year's sales
- Responsible for learning new computer systems and training staff
- Consistently achieved individual sales goals
- Most recently recognized as the top regional performer for Gabriel shock and strut sales promotion
Bar Manager
GIANNI'S STEAK HOUSE/KONRADS
01.1994 - 12.1999
- Worked as a bartender/manager in an upscale restaurant
- Maintain client base through excellent customer service and attention to detail
- Responsible for maintaining liquor inventory and ordering supplies as necessary
- Responsible for closing duties such as closing the computer and reconciling cash/credit card sales
- Closed out cash register and prepared cashier report at close of business.
- Addressed and resolved customer complaints promptly, turning potentially negative situations into positive outcomes.
- Increased customer satisfaction through consistently providing high-quality service and maintaining a clean, welcoming environment.
Bartender
Konrad's Bistro
01.1992 - 12.1994
- Maintain client base through excellent customer service and attention to detail
- Responsible for closing duties such as closing the computer and reconciling cash/credit card sales
Education
Business Management - Business Management
Rasmussen Collage
Minnetonka, MN01.2001
High School Diploma -
South High School
Minneapolis, MN01.1991
Skills
- Dynamic Customer Service
- Inventory management and parts ordering
- Loss prevention
- Basic HR and employee management including hiring, training and employee resolution
- Labor cost control
- Sales forecasting
- Achievement of Sales Targets
- Mechanical Fabrication
- Quick thinking and solve difficult problems to the
- Maintain satisfaction of customer and business
- Repair of electronic medical equipment
- Security/Quality documentation
- Team leadership and high standards of employee treatment
- Client relationship management
- Team oversight
- Nurturing long term vendor relationships
Interests
Timeline
General Manager
Bridgestone Firestone
01.2020 - Current
Service Writer
Victory Auto Service
01.2020 - 12.2020
Security Guard
Paisley Park
01.2019 - Current
Lead Fabrication
The Bernard Group
01.2018 - 12.2019
General Manager
Grease Monkey
01.2018 - 12.2018
Store Manager
Eagan Auto Repair
01.2018 - 12.2018
Store Manager
Honest 1 Auto
01.2017 - 12.2017
Advanced Manufacturing Technician
Beckman Coulter Inc
01.2015 - 12.2017
Advanced Manufacturing Technician
Pro Staff
01.2015 - 12.2016
Service Manager (MIT)
HENDRICKSON ENT, a MIDAS franchise
01.2013 - 12.2014
Service Manager (MIT)
National Tire & Battery
01.2012 - 12.2013
Store Manager
Car X West Lake Street
01.2010 - 12.2012
Store Manager
HENDRICKSON ENT, a MIDAS franchise
01.1997 - 12.2010
Bar Manager
GIANNI'S STEAK HOUSE/KONRADS
01.1994 - 12.1999
Bartender
Konrad's Bistro
01.1992 - 12.1994
Business Management - Business Management
Rasmussen Collage
High School Diploma -
South High School
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