BENJAMIN JONES
Fort Mill,South Carolina
Summary
Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.
17 years of painting/technical experience between Spies Hecker 293 Permacron and 480 Hi-Tec sytems
Overview
21
21
years of professional experience
Work History
Strategic Account Manager
Axalta Coatings Systems
2019.08 - Current
- Monitored performance metrics to achieve strategic account objectives.
- Suggested solutions and provided training to meet customer needs.
- Performed effectively in self-directed work environment, managing day-to-day tasks and decisions.
- Developed and maintained strong working relationships within assigned territory.
- Provided Refinish Technicians with color support, product troubleshooting, and overall skill development.
- Main point of contact for 70+ locations in North and South Carolina
- Create and present KPI data to customer's management monthly
- Proficient in Powerpoint, Excel and Microsoft Word
Technical Specialist
Axalta Coating Systems Ltd.
2016.06 - 2019.08
- Product Training and Technical Support for large MSO customers with main focus being Caliber Collision
- Increasing product usage efficiencies and profitability for customers by implementations of proper procedures
- Technical troubleshooting focused on proper product usage and application SOP's
- Maintain relationships with General Managers and Regional Managers
Automotive Refinisher
Hendrick Automotive Group
2014.05 - 2016.06
- Refinishing of vehicles back to OEM standards after collision
- Inventory management Focus on how to increase productivity and quality
- 2 years of experience gained with Spies Hecker Hi-Tec System
Automotive Refinisher
B&R Body Shops
2011.03 - 2014.05
- Refinishing of vehicles back to OEM standards and pre-accident conditions
- Inventory management
Automotive Refinisher
Dunlap-Johnson Chevrolet
2003.04 - 2011.06
- Refinishing of vehicles back to pre-accident conditions
- Inventory Management Estimating collision damages for submission to insurance companies
- Final billing of insurance claims for payment
- Gained 7 years experience with Spies Hecker Solvent
Education
GED -
Rock Hill Adult Education Center
Rock Hill, SC01.2013
Skills
- Broad technical knowledge of the Axalta's automotive refinish products
- Territory management
- Relationship management with customers
- Self-starter
- Time Management
- Technical support
- Decision making
- Key performance indicators
- Financial analysis
- Budget management
Timeline
Strategic Account Manager
Axalta Coatings Systems
2019.08 - Current
Technical Specialist
Axalta Coating Systems Ltd.
2016.06 - 2019.08
Automotive Refinisher
Hendrick Automotive Group
2014.05 - 2016.06
Automotive Refinisher
B&R Body Shops
2011.03 - 2014.05
Automotive Refinisher
Dunlap-Johnson Chevrolet
2003.04 - 2011.06
GED -
Rock Hill Adult Education Center
Similar Profiles
Utku YağarUtku Yağar
Process and Technical Leader at Axalta Powder CoatingsProcess and Technical Leader at Axalta Powder Coatings
Derrick W. TuckerDerrick W. Tucker
Technical Service Manager at Axalta Coating Systems Ltd.Technical Service Manager at Axalta Coating Systems Ltd.
Wesam YacoubWesam Yacoub
Quality Lab Supervisor at Axalta Coating Systems Ltd.Quality Lab Supervisor at Axalta Coating Systems Ltd.