Robert E. Reese
Elwood,USA
Summary
Thirteen year veteran sales professional in the electric utility industry, with an engineering and technical background in technical customer support, design, test, and quality engineering. A proven record in driving regional market expansion and developing high-performance sales teams. Known for strategic mindset and result-oriented approach, consistently meeting and exceeding sales targets. Renowned for collaborative leadership and adaptability in dynamic environments, ensuring team cohesion and goal achievement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Midwest Regional Sales Manager
TESCO
02.2013 - Current
- Drove high rates of sales revenue growth in a territory of fourteen US states (Midwest) and two Canadian provinces, with a focus on equipment sales to the Electric Utility Industry. This included over 100% per year for the first two years and multiple record revenue years for the territory.
- Guided and mentored two direct reports within my territory and acted as a senior advisor to newer sales personnel
- Worked with numerous independent sales agencies and distributors to increase market share and saturation within and outside of territory
- Attended, presented at, and supported numerous industry trade shows, conferences, and meter schools
- Executed equipment training for customers and colleagues
- Trained customer and colleagues on numerous technical and industry focus topics
- Assisted marketing and new product development teams in development and release of new products
- Assisted and supported customers, engineering, and manufacturing teams in resolution of product issues
- Tracked critical sales and customer data in company’s CRM system and other systems – built custom systems when none were available
- Acted as the company’s ANSI C12 liaison and attended bi-annual meetings and committee voting
Quality Engineer
Mursix Corporation
Muncie, IN
08.2012 - 02.2013
- Supported electronic assembly department by driving quality best practices, with a focus on implementing enhanced end-of-line test fixtures and equipment
- Provided customers by reacting to quality issues and implementing and reporting corrective actions
- Designed and developed test fixtures and measurement tools
- Provided support to procurement team by evaluating vendor quality systems
Applications Engineer
Radian Research, Inc.
Lafayette, IN
01.2008 - 06.2012
- Provided phone, e-mail, and face-to-face based technical support to end users, sales representatives, and internal customers on energy reference standards and test equipment – including product training, quoting, product failure resolution, and technical documentation
- Provided pre-sales application support to customers, independent sales representatives, and sales managers (domestic and international)
- Process RFQ’s and RFI’s to drive additional sales
- Drove sales with product demonstrations and marketing presentations to customers and sales representatives (domestic and international)
- Provided on-site installation, system integrations, troubleshooting, repair, and training for new and existing customers
- Drove continuous improvement to minimize response and resolution time on customer inquiries
- Created and maintained product operations manuals, training instructions, application notes, and instructional videos (domestic and international)
- Managed multiple marketing initiatives including promotions and Customer Value Added Service campaigns
- Created pricing structure for component, repair, and service sales
- Represented my company at various trade shows, meter schools, and conferences – exhibitor, instructor
- Maintained a large demo equipment inventory
- Processed RMA’s for repairs and recalibrations
- Executed verification testing on new product offerings
- Acted as a liaison between the customer, engineering department, and the service lab
- Obtained “voice of the customer” feedback and provide information to product management and engineering teams
- Provided product training to new employees
Applications Engineer
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
Indianapolis, IN
03.2002 - 01.2008
- Provided phone based technical support to end users, sales representatives, and internal customers on electro-mechanical security and building control product lines
- Provided on-site installation, troubleshooting, repair, and training
- Updated and supported operational manuals, work instructions, and installation templates
EAC Systems Lead; Project Manager
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
Indianapolis, IN
03.2002 - 01.2008
- Led full-scale new product development projects from infancy to production launch
- Managed multiple cost reduction projects
- Reacted to various manufacturing, supplier, and field service issues
- Selected, hired, and mentored multiple CO-OP’s and contract employees to deliver projects on-time
- Led RoHS compliance efforts
- Represented Engineering Department and debut new EAC product at ASIS (Security Trade Show)
Electrical Design Engineer
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
Indianapolis, IN
03.2002 - 01.2008
- Designed and developed hardware and embedded software, ANSI C, for electro-mechanical locking mechanisms and door hardware
- Developed test plans and matrixes, as part of the product quality assurance process, for electronic and mechanical products, including door hardware, automated sliding doors, residential oven latches, and vending lock components
- Designed and developed test fixtures for broad range of testing – reliability, regulatory agency compliance and certifications; including pneumatic controlled cycle testers, force and tensile testing, and optical position measurement equipment
- Led reliability and functional verification testing efforts through the product development lifecycle on multiple programs and product launches
- Worked directly with customers, suppliers, and regulatory agency representatives (UL & ANSI/BHMA)
Electrical Product Technician
Trialon Corporation
Kokomo, IN
07.2000 - 03.2002
- Evaluated supplier and in-process non-conforming product through RCA, GD&T tolerance stacking, electrical testing, Monte Carlo analysis, etc.; Correct non-conformances through ECN’s and supplier contacts.
- Performed root cause failure analysis on field returns to identify weaknesses in manufacturing, design, and suppliers.
- Designed and developed test fixtures for receiving/inspection department and manufacturing/assembly areas
- Performed environmental, cycle, and functional tests as part of ANSI/BHMA and UL requirements
- Led cost-out projects in design and manufacturing areas – ECN and FMEA processes
- Traveled to customer sites in response to product failures and non-conformance
- Utilized Six Sigma, Lean, and JIT philosophies
Contract Test Development Engineer
Delphi Automotive Systems
Kokomo, IN
07.2000 - 03.2002
- Designed, developed, and supported hardware and software for validation testing of prototype and pilot products, based on given test plan documentation – airbag sensors and control modules, RSE
- Assisted product development engineers in evaluating root cause product failures
- Testing part of the PPAP, PFMEA, and DFMEA processes and includes environmental tests, EMC, ESD, vibration, and electrical functional tests
- Developed work instruction for technicians to perform testing to customer specifications
Student Manufacturing Test Engineer
Delphi Automotive Systems
Kokomo, IN
10.1997 - 05.2000
- Tested machine rejected production products for root cause failure modes – MAPS: manifold absolute pressure sensors
- Troubleshooting and repair of production automated test equipment; PLC – Allen Bradley, Modicon, vision systems (character recognition), product handlers and pneumatics
- Designed and developed of continuous improvement projects on test machines – see Project section
Education
BS - Electrical Engineering Technology
Purdue University
West Lafayette, IN05-2000
Skills
- Driving sales growth by showing customers ROI of products and services
- Providing enhanced and timely responses to customer requests, concerns, and questions
- Relating with customer needs and finding appropriate solutions for their applications
- Providing customer focused and driven technical support
- Broad knowledge base in the electric utility and metering industry
- Experience using CRM systems - contact, lead, and sales tracking; Using the CRM system as a tool to maximize effeciency and revenue
- Experience in manufacturing facilities; Automotive, FDA, Electric Utilities, and Consumer Goods
- Experience in non-union and union manufacturing facilities – UAW
- Knowledgeable in quality control and regulatory associations: ANSI, PSC's, ISO17025 and QS9000/ISO9000 requirements
- Knowledge of calibration equipment and procedures – NIST traceability; SI system
- Six Sigma Green Belt
- Sales Strategy Implementation - Managing a Sales Territory, not just selling
- Sales Presentations - Presentations on multiple topics at Electric Utility conferences throughout the US
- Product demonstration
- Territory management
- Sales coaching
- Trade show representation
- Industry expertise
- Technical sales
- Goals and performance
Affiliations
- Vice-Chairman Great Lakes Electric Meter School Manufacturers Association, 2011 – 2012
- Vice-Chairman Great Lakes Meter School Hands-On Lab Sub-Committee, 2012 - 2013
- Chairman Great Lakes Meter School Hands-On Lab Sub-Committee, 2012 – Present
- Participant: Midwest Energy Association Metering Sub-Committee, 2013 – Present
Certification
- Sandler Sales Training, 2018
- Spin and Value Selling Techniques, 2010
- Lean Manufacturing, 2010
- Leadership Course, Profiles of Michiana, 2001
- Six Sigma Greenbelt Training, Motorola 6 Sigma University, 2004
- Design For Six Sigma – DFSS, 2004
- 5S Training, Best Access Systems, 2002
Timeline
Midwest Regional Sales Manager
TESCO
02.2013 - Current
Quality Engineer
Mursix Corporation
08.2012 - 02.2013
Applications Engineer
Radian Research, Inc.
01.2008 - 06.2012
Applications Engineer
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
03.2002 - 01.2008
EAC Systems Lead; Project Manager
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
03.2002 - 01.2008
Electrical Design Engineer
Stanley Security Solutions, Best Access Systems, div.(Formerly: Best Lock Co.)
03.2002 - 01.2008
Electrical Product Technician
Trialon Corporation
07.2000 - 03.2002
Contract Test Development Engineer
Delphi Automotive Systems
07.2000 - 03.2002
Student Manufacturing Test Engineer
Delphi Automotive Systems
10.1997 - 05.2000
BS - Electrical Engineering Technology
Purdue University
Publications
Contributor: EEI Handbook for Electricity Metering, Eleventh Edition
Industry Awards
Great Lakes Electric Meter School (GLEMS) Hall of Fame 2024, Midwest Energy Association (MEA) Hall of Fame 2025