Summary
Overview
Work History
Education
Skills
Timeline
Server

Benjamin Joyce

Raynham,MA

Summary

Skilled in hospitality service and manufacturing efficiency, I enhanced production processes at Johnson and Johnson and excelled in customer service across multiple restaurants. My expertise in streamlining operations and maintaining high cleanliness standards significantly improved service delivery and operational productivity, showcasing my ability to blend technical and interpersonal skills effectively.

Overview

7
7
years of professional experience

Work History

Server

Chateau Restaurant
11.2024 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Manufacturing Engineer

Johnson and Johnson
02.2024 - 11.2024
  • Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
  • Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
  • Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.

Server

Bracks Grill and Tap
10.2021 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Homeplate Taunton
07.2018 - 10.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Criminal Justice

Bristol Community College
Fall River, MA

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards

Timeline

Server

Chateau Restaurant
11.2024 - 03.2025

Manufacturing Engineer

Johnson and Johnson
02.2024 - 11.2024

Server

Bracks Grill and Tap
10.2021 - 02.2024

Server

Homeplate Taunton
07.2018 - 10.2021

Criminal Justice

Bristol Community College

Similar Profiles

CREATE PROFILE
Benjamin Joyce