Benjamin Laugle
Loveland,OH
Summary
Results-driven Account Management Executive/Sales Leader accomplished in bringing in new business, maintaining relationships, and maximizing revenue. Highly organized and motivated. Experience in coordinating activities with various departments to achieve strategic objectives. Well-versed in Medicare and competitor offerings.
Persuasive communicator with personable style and influence.
Overview
11
11
years of professional experience
Work History
Account Management Executive III – Medicare
Elevance Health
03.2019 - Current
- Manage relationships with Large Group and National Account clients, brokers, consultants, TPAs, and other stakeholders to position individual Medicare to Commercial members.
- Top Group Sales producer, achieving highest percent-to-goal in territory (IN, KY, OH).
- Commercial accounts enrolled in Medicare program convert 30% higher than those not enrolled.
- Motivate and mentor team by sharing turnkey presentations, email campaigns, and outreach strategies.
- Analyze data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
- Develop sales strategies and outreach. Prioritize accounts and facilitate strategic discussions in local markets.
- Assign leads from Medicare 101 webinars, virtual/onsite client events, and mailboxes to Telesales and local Field Agents.
- Lead all of Elevance Health’s Commercial members’ “new-to-Medicare” education platform and scheduling.
- Closely collaborate with Marketing on evolution of Medicare campaigns and creatives.
Direct Sales Agent, Medicare
Anthem INC.
02.2017 - 02.2019
- Sold Medicare Advantage (DNSP /Non-SNP), Medicare Supplement, Prescription, Dental and Vision. Team of 60+ Telesales agents across enterprise.
- Finished #1 in Sales in first fully-productive year, with top conversion rate on team.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Relied on by management and peers concerning business changes, best practices, and sales effectiveness.
Direct Sales Agent, Commercial
Anthem INC.
01.2013 - 01.2017
- Sold Legacy, ACA, and ancillary products. Team of 50+ Telesales agents across enterprise.
- Finished #1 in Sales, with top conversion rate on team.
- Selected to pilot Intern Recruitment and training.
- Mentored fellow agents and participated in monthly process improvement calls.
Education
Bachelors in Biological Sciences -
University of Cincinnati
Cincinnati, OH06.2011
Skills
- Team Leadership - Influences team to accomplish goals and objectives, leads by example
- People-oriented- Enhances morale and motivates efforts, shares knowledge
- Agile- Adaptable to changes, shows resilience and commitment
- Innovative - Forward thinking, takes action, seeks continuous improvement
- Communicates Effectively - with people inside and outside of organization
- Integrity- Accepts responsibility and delivers on commitments
AWARDS & RECOGNITION
- 2019 to Present - Top Group Sales Commercial accounts enrolled in Medicare program
- 2018 - #1 in Sales, Medicare
- 2016 - #1 in Sales, Commercial
- 2015 - #2 in Sales, Commercial
- 2014 - Rising Star, Commercial
- 2013 - Rookie of the Year, Commercial
Timeline
Account Management Executive III – Medicare
Elevance Health
03.2019 - Current
Direct Sales Agent, Medicare
Anthem INC.
02.2017 - 02.2019
Direct Sales Agent, Commercial
Anthem INC.
01.2013 - 01.2017
Bachelors in Biological Sciences -
University of Cincinnati
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