Benjamin L. Pollard
Memphis,TN
Summary
Dynamic, results-driven professional with extensive experience at FedEx, specializing in trailer maneuvering and maintenance. Expertise in enhancing operational efficiency through strategic route planning and exceptional communication skills. Recognized for successfully implementing safety protocols that significantly reduce workplace accidents while fostering a collaborative team environment that promotes productivity and morale. Committed to driving continuous improvement and delivering outstanding results in fast-paced logistics settings.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
27
27
years of professional experience
Work History
Driver
Lyft
Memphis, TN
05.2016 - Current
- Ensured timely and safe transportation of passengers across various routes.
- Navigated complex city traffic while providing exceptional customer service.
- Assisted riders with luggage and special needs, enhancing overall experience.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety standards.
Yard Switcher
Federal Express
09.2015 - Current
- Operated yard tractor to efficiently move trailers between loading docks and storage areas, ensuring timely operations.
- Followed safety protocols to maintain a secure working environment during operations.
- Conducted routine inspections of equipment to ensure proper functioning and safety compliance.
- Collaborated with team members to enhance communication and streamline loading and unloading processes.
- Adapted quickly to changing priorities and tasks in a fast-paced environment.
- Maintained cleanliness of work area to support operational readiness and safety standards.
- Provided detailed handover reports during training between shifts to ensure continuity of operations and clarity on tasks.
Equipment Operator
FedEx Express
Southaven, MS
01.2010 - 01.2024
- Operated material handling equipment to efficiently move and organize packages within warehouse environment.
- Collaborated with team members to optimize workflow processes, resulting in smoother operations.
- Streamlined sorting processes, improving order fulfillment speed and minimizing processing times.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with team members to optimize workflow processes and enhance productivity.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Coordinated with truck drivers and warehouse personnel to ensure efficient loading and unloading processes.
- Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
Food Delivery Driver
DoorDash
Memphis, TN
01.2016 - 11.2019
- Delivered food orders efficiently to customers within designated timeframes.
- Navigated various routes using GPS technology to optimize delivery times.
- Communicated effectively with customers to ensure satisfaction and resolve issues.
- Monitored vehicle performance and maintained cleanliness for optimal operation.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Courier Driver
Beverly Hills Express
Los Angeles, CA
09.1999 - 03.2003
- Delivered packages efficiently within designated timeframes, ensuring customer satisfaction and service reliability.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Assisted in route planning, optimizing delivery schedules to improve efficiency and reduce delays.
- Maintained accurate records of deliveries and vehicle inspections to ensure compliance with safety standards.
- Provided exceptional customer service by addressing inquiries and resolving delivery-related issues promptly.
- Followed safety procedures and regulations to protect packages and vehicles.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Education
Borners Barber College
Los Angeles, California01-2005
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
Timeline
Driver
Lyft
05.2016 - Current
Food Delivery Driver
DoorDash
01.2016 - 11.2019
Yard Switcher
Federal Express
09.2015 - Current
Equipment Operator
FedEx Express
01.2010 - 01.2024
Courier Driver
Beverly Hills Express
09.1999 - 03.2003
Borners Barber College