Benjamin Masters
Victorville,CA
Summary
Dynamic leader with a proven track record at Bones and Brews, enhancing operational efficiency and fostering team cohesion. Expert in inventory control and elevating customer engagement, I've significantly boosted profitability and staff satisfaction. Skilled in both strategic oversight and cultivating positive workplace environments.
Overview
23
23
years of professional experience
Work History
Restaurant Manager
Bones and Brews
05.2014 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
General Manager
Sanyo Logistics
06.2006 - 01.2014
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Warehouse Supervisor
Toshiba
02.2002 - 05.2006
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Kept detailed records of inventories and merchandise inventory transactions.
Education
Santana Highschool
City Of Industry, CA06.1991
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Shift Management
- Supervisory skills
Timeline
Restaurant Manager
Bones and Brews
05.2014 - Current
General Manager
Sanyo Logistics
06.2006 - 01.2014
Warehouse Supervisor
Toshiba
02.2002 - 05.2006
Santana Highschool
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