Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Benjamin Maviglia

Chesaning,MI

Summary

Dedicated and detail-oriented Field Technician with 18 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in troubleshooting site issues for 3G 4G/LTE and 5G technologies, Installation and commissioning BTS equipment, and working with power and backhaul providers. I am a dependable professional with strong background installing, maintaining, and repairing NOKIA systems and components. I programmed cell site routers and microwave IDU's (Ceragon and Aviat), and I excelled at troubleshooting cell site issues.

Overview

20
20
years of professional experience

Work History

Field Technician

T-Mobile
Detroit, MI
11.2005 - 11.2023
  • Installed new components or replaced defective parts to restore functionality.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
  • Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Developed strategies for resolving complex technical issues encountered in the field.
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Kept records of parts and equipment used in projects to update inventory.
  • Trained staff members on proper use of equipment, processes and procedures.
  • Verified system functionality by testing equipment and connections, identifying and correcting problems.
  • Interfaced with third-party providers to troubleshoot equipment issues.
  • Investigated root causes of recurring problems with specific hardware or software configurations.
  • Responded quickly to emergency situations requiring immediate attention.
  • Traveled to numerous field locations per month to evaluate equipment and performance.
  • Communicated regularly with management regarding progress made on assigned projects or tasks.
  • Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.

Paid On-Call Firefighter

Montrose Township Fire Department
Montrose, MI
08.2003 - 08.2008
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Used axes and other tools to break through windows and debris.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Educated public on ways to prevent fires and fire damage.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.

Education

Firefighter 1 And 2 Certified - Fire Science

Genesee County Fire Academy
Genesee, MI
05-2004

Some College (No Degree) - Fire Science

Charles Stewart Mott Community College
Flint, MI

Skills

  • Technical Support
  • Materials Management
  • Component Repair
  • Safety Management
  • Equipment Installation
  • Cable Pulling
  • Hardware Repair
  • Programming
  • Hardware and Software Installation
  • Equipment Maintenance
  • Field Operations
  • System Upgrades

Affiliations

  • Hunting
  • Gardening
  • Slow pitch softball
  • Carpentry

Timeline

Field Technician

T-Mobile
11.2005 - 11.2023

Paid On-Call Firefighter

Montrose Township Fire Department
08.2003 - 08.2008

Firefighter 1 And 2 Certified - Fire Science

Genesee County Fire Academy

Some College (No Degree) - Fire Science

Charles Stewart Mott Community College

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Benjamin Maviglia