Benjamin McLeod
Summary
My experience as an Office Manager involved optimizing processes and leading multiple teams, complemented by obtaining certifications to enhance operational efficiency. My focus on fostering positive customer relations and team development has been a consistent theme throughout my career. Transitioning into the role of Project Manager, I excelled in cost reduction, diversifying capabilities, and ensuring timely project delivery while upholding high-quality standards and safety protocols. My background as a Precision Machine Operator further highlights my proficiency in layout design, operational excellence, and unwavering commitment to safety. Possessing a diverse skill set, strong leadership capabilities, and a dedication to continuous improvement, I am well-equipped to make substantial contributions to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Envirotech Property Services
12.2022 - Current
- Increased team productivity by 20% through effective delegation and streamlined processes.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Maintained a customer satisfaction rate of 93% by ensuring open communication and timely issue resolution.
- Led training initiatives resulting in a 20% reduction in onboarding time and a 10% increase in overall team productivity."
Project Manager
Micren Forestry
07.2020 - 12.2022
- Reduced project costs by 15% through strategic vendor relationships and material cost negotiations.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Mitigated risks proactively, resulting in a 18% reduction in project delays and increased client satisfaction.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Precision Machine Operator
KNK Concrete Express
05.2017 - 07.2020
- Utilized Topcon LPS Total Station to achieve 99% accuracy in layout for projects ranging from 8,000 sq ft to 100,000 sq ft.
- Safeguarded and maintained equipment, ensuring 99% uptime and preventing costly breakdowns.
- Maintained a record of 100% compliance with company and OSHA safety regulations, contributing to a zero-incident safety record.
- Collaborated with team members to optimize production processes and improve overall performance.
Education
License - Emergency Medicine/EMT-B
CareFlite
Canton, TX12-2017
High School Diploma -
Poetry Community Christian School
Terrell, TX2015-05
Skills
- Project Management
- Team Supervision
- Strategic Planning
- Travel Coordination
- Budgeting Expertise
- Inventory Control
- Workforce Management
- Scheduling
- Financial Reporting
- Relationship Building
Certification
- Licensed HVAC Technician
- Licensed Pest Control technician
Timeline
Office Manager
Envirotech Property Services
12.2022 - Current
Project Manager
Micren Forestry
07.2020 - 12.2022
Precision Machine Operator
KNK Concrete Express
05.2017 - 07.2020
License - Emergency Medicine/EMT-B
CareFlite
High School Diploma -
Poetry Community Christian School
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