Benjamin Modi
Dallas,TX
Summary
A licensed master social worker with extensive knowledge and experience in the mental and social service field, looking to obtain a position with an organization, and aims to help the organization reach its goals, mission, and objectives, and expand its outreach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intake Counselor
NWTH Behavioral Health
02.2025 - 02.2026
- Conducted interviews, screenings, and used standardized tools to assess a client’s mental health, history, symptoms, and needs.
- Completed admission records, recorded patient information, and ensured accuracy and confidentiality of files.
- Managed incoming calls, emails, and inquiries, and scheduled initial appointments.
- Evaluated patient healthcare and education needs and worked with the healthcare team to address them.
- Allocated human and material resources to meet patient care needs
Case Manager
Refugee Services of Texas
02.2022 - 08.2023
- Conducted home visits and assessed clients’ needs.
- Helped clients become self-sufficient by finding jobs, providing job readiness classes, and financial literacy training.
- Helped schedule doctors’ appointments for clients and their families.
- Helped renew the client’s healthcare and Snap benefits.
Investigator in the Child Protective Investigation Department
Child Protective Services
11.2021 - 01.2022
- Investigated abuse or neglect cases and assessed child safety in the home by interviewing children, parents, caregivers, teachers, and medical staff.
- Documented case records by finishing forms, narratives, and reports to develop a written record for each client.
- Connected families with services aimed at reducing risks and improving child well-being.
- Initiated appropriate legal action and testified in court to gain children's protection and permanent placement plans.
- Worked alongside law enforcement on joint investigations involving criminal acts.
Education
Master of Science - Social Work
University of Texas at Arlington
12.2024
Bachelor of Science - Social Work
West Texas A&M University
Canyon, TX12-2020
Skills
- Interpersonal skills
- Empathy
- Psychosocial Evaluation, Evidence-Based Interviewing, Benefit Navigation, Resource Optimization, Social Adjustment Support
- Documenting skills
Certification
- Licensed Master Social Worker: 116689
- Texas State Board of Social Worker Examiners- Exp. January 2027
Timeline
Intake Counselor
NWTH Behavioral Health
02.2025 - 02.2026
Case Manager
Refugee Services of Texas
02.2022 - 08.2023
Investigator in the Child Protective Investigation Department
Child Protective Services
11.2021 - 01.2022
Master of Science - Social Work
University of Texas at Arlington
Bachelor of Science - Social Work
West Texas A&M University