Benjamin Nottage
East Lansing
Summary
Built a strong foundation in customer communication and problem-solving within high-pressure service environments, consistently delivering excellent results and fostering positive client relationships. Possesses exceptional interpersonal skills, including active listening, empathy, and conflict resolution, ensuring customer satisfaction and loyalty. Motivated to bring these versatile skills to a new field, contributing to team success while pursuing opportunities for growth and development.
Overview
2025
2025
years of professional experience
Work History
Restaurant Busser
Bostons Pizza
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
Grocery Clerk
Meijer
East Lansing, MI
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
Kitchen Cook
P.F. Chang's Bistro
Lansing, MI
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Deli Clerk
Kroger
East Lansing, MI
12.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Morgan Shaw Alternative School
Boyne City, MI05.2017
Skills
- Adaptable to change
- Customer Service-oriented
- Polite demeanor
- Cash handling experience
- Clear communication
- Team collaboration
- Decision-making
- Attention to detail
- Workplace safety
- Time management
- Quality control
- Mentoring
- Resourcefulness
- Effective problem solving
Timeline
Deli Clerk
Kroger
12.2023 - Current
Restaurant Busser
Bostons Pizza
Grocery Clerk
Meijer
Kitchen Cook
P.F. Chang's Bistro
High School Diploma -
Morgan Shaw Alternative School