Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Parrott Jr.

Raleigh,NC

Summary

Detail-oriented account representative with expertise in client management and data tracking. Demonstrated success in collaborating with teams to improve customer service strategies. Proven track record of coordinating effective client interactions that enhance overall business efficiency.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Account Representative

Timothy Sawyer State Farm
Greenville, NC
08.2025 - Current
  • Managed client inquiries, delivering tailored information on insurance products to meet client needs.
  • Maintained accurate records of customer interactions and transactions to support service quality.
  • Schedule appointments and coordinate meetings with clients and agents.
  • Collaborated with team members to develop customer service strategies, improving overall client satisfaction.

Retail Sales Associate

Big Rock Tournament
Morehead City, North Carolina
05.2023 - 08.2023
  • Maintained product displays to ensure a visually appealing shopping environment.
  • Processed transactions accurately using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Participated in promotional events to boost sales and engage with customers.

Intern

Dogwood Properties
Raleigh, North Carolina
06.2024 - 07.2024
  • Collaborated with team members on property maintenance schedules and requests.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Maintained positive working relationship with fellow staff and management.

Education

Bachelor of Science - Political Science

East Carolina University
Greenville, NC
12-2025

Skills

  • Client relationship management
  • Evaluate leads
  • Effective communication
  • Problem solving
  • Team collaboration
  • Research analysis
  • Data tracking
  • Policy evaluation

Certification

Property Insurance License - North Carolina Department of Insurance, Issued Feb 2026

Timeline

Account Representative

Timothy Sawyer State Farm
08.2025 - Current

Intern

Dogwood Properties
06.2024 - 07.2024

Retail Sales Associate

Big Rock Tournament
05.2023 - 08.2023

Bachelor of Science - Political Science

East Carolina University
Benjamin Parrott Jr.