Benjamin Perkins
Clarksville,TN
Summary
Accomplished Project Manager with a proven track record at United Structural Systems, enhancing customer loyalty through expert sales estimation and relationship building. Skilled in CAD software and advanced problem-solving, consistently exceeded sales targets with over two million in sales each of the last three years. Excelled in contract management and customer relations, driving repeat business and referrals.
Overview
25
25
years of professional experience
Work History
Sr. Project Manager/Sales Estimator
United Structural Systems
05.2016 - 11.2024
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recognized as a subject matter expert in sales estimation processes, often consulted by peers for advice on complex projects.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Set and achieved company defined sales goals.
- Contributed to event marketing, sales and brand promotion.
- Negotiated prices, terms of sales and service agreements.
- Built and maintained lucrative relationships with customers by using consistent follow-up and regular phone and email communication.
Project Design Specialist
Frontier Basement Systems
02.2015 - 05.2016
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
Owner
Perky Enterprises
02.2000 - 02.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Education
No Degree - Business Administration
Des Moines Area Community College
Ankeny, IASkills
- Advanced ability to diagnose foundation issues
- Strong ability to provide a detailed solution and cost estimate
- Relationship building
- Proficient in CAD and Arc software
- Customer relations
- Advanced problem solving
- Contract management
- Presentations
- Customer relations specialist
Accomplishments
Achieved and exceeded sales goals by contracting over 2 million in sales each of the last three years while maintaining a 33% close rate.
Built a network of referrals through building and fostering relationships with realtors, property managers, engineers and other industry professionals.
Timeline
Sr. Project Manager/Sales Estimator
United Structural Systems
05.2016 - 11.2024
Project Design Specialist
Frontier Basement Systems
02.2015 - 05.2016
Owner
Perky Enterprises
02.2000 - 02.2013
No Degree - Business Administration
Des Moines Area Community College
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