Brittney Reed
Clovis
Summary
Dynamic Medical Assistant with extensive experience at Plains Regional Medical Center, excelling in patient-focused care and clinical documentation. Proven ability to enhance operational efficiency through effective scheduling and communication. Skilled in HIPAA compliance and electronic health records, ensuring optimal patient safety and satisfaction while supporting surgical procedures. Reliable team player dedicated to quality care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Plains Regional Medical Center
03.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
OR Scheduling Coordinator
Plains Regional Medical Center
09.2023 - 05.2025
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Coordinated OB/GYN surgery schedules in collaboration with OR and Labor & Delivery teams to maintain efficient workflow an avoid overlap
- Ensure alignment between clinical appointments and OR schedules, proactively resolving any conflicts to support smooth daily operations and provider availability.
- coordinated all phases of patient scheduling, including pre-op, pre-screen, and post-op appointments, to support optimal surgical preparation and recovery.
Education
GED -
Faith Triumphant Christian School
Portales, NM 05-2012
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
Certification
BLS-Basic Life Support
Timeline
OR Scheduling Coordinator
Plains Regional Medical Center
09.2023 - 05.2025
Medical Assistant
Plains Regional Medical Center
03.2018 - Current
GED -
Faith Triumphant Christian School
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