Benjamin Robishaw
Hermosa Beach,CA
Summary
Dynamic bartender with a proven track record at The Saloon, excelling in customer engagement and multitasking. Recognized for enhancing guest experiences through exceptional service and teamwork. Proficient in cash handling and inventory management, consistently fostering a positive environment that encourages loyalty and repeat business.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
The Deck
07.2025 - Current
- Prepared and served beverages in accordance with established recipes and standards.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Engaged with customers to provide exceptional service and enhance their experience.
- Collaborated with team members to streamline operations during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Hermosa Saloon
04.2023 - Current
- Operated point-of-sale system accurately for processing transactions and handling cash.
- Implemented safety protocols to maintain a safe environment for staff and patrons.
- Adapted quickly to changing demands while maintaining high service quality standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Orono House Of Pizza
08.2021 - 03.2023
- Assisted in managing inventory, including ordering and restocking supplies as needed.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Margaritas Mexican Resturant
04.2019 - 07.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain efficient food service operations.
- Trained new servers on menu offerings and restaurant protocols.
- Resolved guest complaints promptly, enhancing overall dining experience.
- Developed rapport with regular customers, fostering loyalty and return visits.
Factory Worker/Plant Manager
Dabesta Pizza
06.2013 - 02.2023
- Operated industrial ovens and mixers to ensure consistent product quality.
- Monitored production lines for efficiency, identifying areas for improvement.
- Trained new employees on safety protocols and operational procedures.
- Collaborated with team members to meet daily production targets.
- Implemented process improvements that reduced downtime and waste.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Assisted in inventory management, ensuring adequate supply levels for production needs.
- Enforced strict adherence to health and safety regulations within the workplace.
- Worked there on and off during school vacation in highschool and college and then fulltime post college
Education
Business Administration And Management
University of Maine
Orono, ME01-2020
Skills
- Proficient in managing multiple tasks
- Customer engagement
- Trustworthy performance
- Team player attitude
Certification
Alcohol Beverage control certified #313652879 renewal 2028
Successfully completed the California Food Handlers Course
Timeline
Bartender
The Deck
07.2025 - Current
Bartender
Hermosa Saloon
04.2023 - Current
Bartender
Orono House Of Pizza
08.2021 - 03.2023
Server
Margaritas Mexican Resturant
04.2019 - 07.2021
Factory Worker/Plant Manager
Dabesta Pizza
06.2013 - 02.2023
Business Administration And Management
University of Maine