Benjamin Ruiz
Saline,MI
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Drop Top Saline & Anna’s House
11.2024 - Current
- Consistently ranked among top-performing staff based on customer satisfaction and service speed.
- Improved inventory tracking system, reducing weekly waste by 10%.
- Frequently requested by repeat customers and recognized for building positive guest rapport.
- Took initiative to train new hires on POS systems and health compliance procedures.
Music Volunteer
Christ the King Catholic Church (CTKCC)
01.2017 - Current
- Regular contributor to music ministry during weekly Mass.
- Assisted with organizing seasonal performances and volunteer music sessions.
Camp Staff (Volunteer)
Pine Hills Boys Camp
01.2016 - Current
- Led youth in outdoor education, personal development, and group activities.
- Provided mentorship and conflict resolution for campers aged 10–16.
- Coordinated logistics for annual retreat weekends.
Sales Representative
Victor’s Home Solutions
02.2024 - 08.2024
- Closed over $800,000 in total sales within 6 months.
- Achieved a 32% close rate in a high-pressure, commission-driven environment.
- Recognized by management for adaptability.
- Played a key role in developing sales scripts used by incoming reps.
- Developed custom Excel tracking tools to manage personal pipeline and follow-ups.
- Received positive homeowner feedback for professionalism and integrity.
Server
Anna’s House
01.2019 - 01.2023
- Promoted to senior server within one year based on leadership and reliability.
- Helped reduce wait times by streamlining back-of-house and front-of-house communication.
- Built strong regular customer base through attentive and personalized service.
- Supported team morale and productivity during peak service hours.
Certified Referee
United States Soccer Federation (USSF)
01.2014 - 01.2023
- Officiated hundreds of competitive matches across youth and adult leagues.
- Recognized for fair judgment, calm demeanor, and authority on the field.
- Mentored new referees and provided guidance during tournaments.
- Developed decision-making and leadership skills in fast-paced, high-stakes situations.
Education
Bachelor of Business Administration - Marketing
Eastern Michigan University
Ypsilanti, MI04.2023
Associate Degree - Business Management & Administration
Washtenaw Community College
Ann Arbor, MI05.2021
High School Diploma -
Washtenaw Technical Middle College
Ann Arbor, MI05.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Community Leadership
- Pine Hills Boys Camp, Camp Staff (Volunteer), 2016, Present, Led youth in outdoor education, personal development, and group activities., Provided mentorship and conflict resolution for campers aged 10–16., Coordinated logistics for annual retreat weekends.
- Christ the King Catholic Church (CTKCC), Music Volunteer, 2017, Present, Regular contributor to music ministry during weekly Mass., Assisted with organizing seasonal performances and volunteer music sessions.
Timeline
Bartender/Server
Drop Top Saline & Anna’s House
11.2024 - Current
Sales Representative
Victor’s Home Solutions
02.2024 - 08.2024
Server
Anna’s House
01.2019 - 01.2023
Music Volunteer
Christ the King Catholic Church (CTKCC)
01.2017 - Current
Camp Staff (Volunteer)
Pine Hills Boys Camp
01.2016 - Current
Certified Referee
United States Soccer Federation (USSF)
01.2014 - 01.2023
Associate Degree - Business Management & Administration
Washtenaw Community College
High School Diploma -
Washtenaw Technical Middle College
Bachelor of Business Administration - Marketing
Eastern Michigan University
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