Summary
Overview
Work History
Education
Skills
Certification
Currently enrolled and participating in CCAR Recovery Coach Academy with The Recovery Community Hub
Timeline
Generic

Benjamin Russell

Delray Beach

Summary

Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Praesum Healthcare/Sunrise Detox
01.2025 - Current
  • Support individuals to navigate the detox process with dignity and care.
  • Provide support, supervision, and a physically and emotionally safe space for individuals in the early stages of recovery.
  • Monitor client's physical and emotional functioning and coordinate and provide appropriate intervention when necessary.
  • Facilitate client's adherence to daily routines and treatment plans.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Work closely with clinical staff to promote a structured and compassionate atmosphere that fosters healing and stability.
  • Adher to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.


Shift Supervisor

PopStroke
05.2024 - 01.2025
  • Oversaw and coordinated operations of golf shop.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.

Installer

Shockoe Solar LLC
03.2020 - 08.2022
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.

Sales Associate

1st Stop Roofing
02.2022 - 05.2022
  • Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
  • Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.
  • Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.

Education

Bachelor's Degree - Integrated Studies With Minor in Marketing

Florida Gulf Coast University
Estero, FL
05-2026

Skills

  • Communication skills
  • Time Management
  • Leadership
  • Hospitality
  • Sales
  • Guest services
  • Supervising experience
  • Employee training
  • Workplace safety
  • Conflict resolution techniques
  • Problem-solving
  • Professional appearance
  • Interpersonal relations

Certification

Driver's License

Currently enrolled and participating in CCAR Recovery Coach Academy with The Recovery Community Hub

The CCAR Center for Addiction Recovery (CCAR has established a Recovery Coach Professional (RCP) designation that elevates the standard for recovery coaches globally. This highly respected professional designation includes the Recovery Coach Academy (30 hours), Ethical Considerations for Recovery Coaches (16 hours), and an additional 14 hours of Macro Perspectives of Peer and Family Systems (CCAR or CART-approved training programs) for a total of 60 training hours. 


As a part of receiving this training I have committed to providing 40 hours of volunteer services to The Hub within a years time upon completion of the course.

Timeline

Behavioral Health Technician

Praesum Healthcare/Sunrise Detox
01.2025 - Current

Shift Supervisor

PopStroke
05.2024 - 01.2025

Sales Associate

1st Stop Roofing
02.2022 - 05.2022

Installer

Shockoe Solar LLC
03.2020 - 08.2022

Bachelor's Degree - Integrated Studies With Minor in Marketing

Florida Gulf Coast University

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