BENJAMIN S. ACKER
Oxford,Michigan
Summary
Dynamic and highly motivated team player seeking a professional opportunity within a growth-oriented organization. Known for dedication, loyalty, and a proactive approach, complemented by exceptional work ethic and a strong customer-first orientation. Proven track record of hard work combined with eagerness to learn and adapt in fast-paced environments. Committed to contributing positively to team success while delivering outstanding results.
Overview
13
13
years of professional experience
Work History
Merchandiser
SAS Retail Services
08.2021 - 11.2023
- Developed and executed merchandising strategies to optimize product placement and enhance customer engagement.
- Trained and mentored junior merchandisers, fostering skill development and promoting adherence to company standards.
- Implemented visual merchandising techniques that increased product visibility and drove sales growth in key categories.
- Led cross-functional teams in executing promotional events, enhancing overall store performance during peak periods.
- Inspected merchandise for quality and arranged proper display location on floor.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Assistant Manager
TNG, The News Group
04.2018 - 08.2021
- Conducted regular audits of merchandise compliance to maintain brand standards across locations.
- Implemented promotional displays that increased customer engagement and boosted seasonal sales.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Worked closely with managers, suppliers and buyers to stock retail locations.
General Merchandise Associate
Meijer
02.2011 - 04.2018
- Sales associate working primarily in the Lawn and Garden center with experience in most other departments including: general merchandise, grocery, service department, systems, inventory coordinator and remodel team.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction rates.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Build up and tear down of the outdoor lawn and garden center on a seasonal basis.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Fork lift operation to stock and load bulk items such as mulch, decorative stone, pavers, etc.
- Delivered exceptional customer service, enhancing shopping experience and fostering client loyalty.
- Assisted in inventory management, ensuring accurate stock levels and efficient product placement.
- Trained new associates on sales techniques and store policies, promoting a collaborative team environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Business Management
06-2027
Associate Degree anticipated December 2027
High School Diploma -
06-2008
GPA: 3.5 GPA
- Honor Roll 2004-2008
- Millennium Scholarship Recipient
Skills
- Customer Service
- Project management
- Visual presentation skills
- Certified forklift and aerial lift operator
- Stock Consolidation and Rotation
- Conflict resolution
- Effective task delegation
- Pricing and signage updates
- Stock replenishment
- Staff training
Section name
PROFESSIONAL AND PERSONAL RECOMMENDATIONS AVAILABLE UPON REQUEST.
Timeline
Merchandiser - SAS Retail Services
08.2021 - 11.2023
Assistant Manager - TNG, The News Group
04.2018 - 08.2021
General Merchandise Associate - Meijer
02.2011 - 04.2018
Oakland Community College - No Degree, Business Management
Coronado High School - High School Diploma,