Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Benjamin Schwanda

Melbourne,FL

Summary

Highly motivated and enthusiastic individual seeking an entry-level position in IT where I can utilize my technical skills, passion for problem-solving, and dedication to continuous learning to contribute to the success of the organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
07.2015 - Current
  • Managed equipment maintenance schedules to ensure optimal performance, minimizing downtime due to malfunctions or repairs.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.

Shift Leader

Sweetgreen
03.2011 - 04.2015
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Bachelor of Science - Youth Ministry

Toccoa Falls College
Toccoa Falls, GA
05.2001 -

Skills

Problem Solving

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Certification

CompTIA A+

Timeline

CompTIA A+

05-2022

Shift Supervisor

Starbucks
07.2015 - Current

Shift Leader

Sweetgreen
03.2011 - 04.2015

Bachelor of Science - Youth Ministry

Toccoa Falls College
05.2001 -

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Benjamin Schwanda