Benjamin Sengsounthone

• Checked the seating area and the restrooms to make sure they were clean every hour
• Informed servers of newly seated parties for quick service
• Worked with the kitchen to keep customers informed about wait times and to answer questions about the food
• Conducted half hour dining room and server checks to determine whether the dining room and servers were ready for expected customer traffic
• Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied
• Assisted servers, food runners, and bussers in making sure the dining area was ready for each and every guest
• Gathered information about the size of the guests' party, led them to their seats, offered menus, and silverware

Attended and provided guests on the gaming floor/slots with alcoholic and non-alcoholic beverages.

Was responsible for fulfilling the requests 150 of guests or more needs at a time during weekend shift.

Learning and being able to build drinks from basic drink recipe’s, able and willingness to improve current knowledge of how to prepare new recipes.

Greeting and using my name in each introduction for each guest.

Being able to ask for identification/ID if a guest orders an alcoholic beverage.

Cleaning and maintaining service bars throughout the shift and being able to close down and clean at end of each shift.

• Company Overview: Worked in manufacturing of frozen food products
• Worked in manufacturing of frozen food products
• Always punctual and on time
• Required intense manual labor
• Made sure that each product exceeded customer standards
• Experience with working with a team driven environment
• Worked in manufacturing of frozen food products