Benjamin Shannon

Fifteen years of janitorial experience with a diverse background in all aspects of the janitorial field. Three years of sales and marketing with backgrounds in direct sells and customer service. I have Several years of supervisory experience. I also have Fifteen years customer service skills within the taxi industry.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

• Fifteen years of floor cleaning experience using floor cleaning equipment such as auto-scrubbers, slow speed swing type electric scrubbing/buffing machines, high speed electric and propane buffing machines, wet vac machines, and various hand equipment for refinishing.
• Three years of janitorial supervisory experience focusing on crew management.
• Three Years of Janitorial customer service experience focusing on direct contact with client liasians at the account.
• Maintained qulity of accounts to insure retention of accounts.

• Direct in-home sales of home cleaning equipment
• Service after the sale, help with set up of equipment and tutorials on use of equipment.
• In the class room/field training of new sales associates.
• Lead generation though referral lists and cold calling.
• Motivation of sales associates.