Benjamin Spina
Interlaken,NY
Summary
Dynamic professional with a proven track record in inside sales at I.D. Booth & Booth Electric Supply, excelling in sales negotiation and staff management. Achieved daily sales goals through effective cross-selling and training initiatives, fostering a culture of continuous improvement while enhancing customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Inside Sales
I.D. Booth & Booth Electric Supply
01.2021 - Current
- Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
- Ensured customer satisfaction with prompt and courteous service when assisting with counter sales.
- Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
- Supported management in training new staff members on company procedures, product knowledge, sales methods for improved performance.
- Achieved daily sales goal by cross selling and promoting additional products and services.
Production Manager
Gizmo Products Inc.
01.2012 - 01.2021
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Corrections Officer
Seneca County
01.2008 - 01.2012
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
Education
High School Diploma -
Waterloo High School
Waterloo, NY05-2006
Skills
- Inside sales
- Sales negotiation
- Sales data tracking
- Production scheduling
- Staff management
- Training evaluation
- Project implementation
Timeline
Inside Sales
I.D. Booth & Booth Electric Supply
01.2021 - Current
Production Manager
Gizmo Products Inc.
01.2012 - 01.2021
Corrections Officer
Seneca County
01.2008 - 01.2012
High School Diploma -
Waterloo High School
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