Benjamin Squire
Eagle Mountain,UT
Summary
Adaptable professional with a background in management, technical support, energy consulting, and in-home customer service. Known for clear communication, active listening, and resolving issues with confidence. Ready to support strong customer experiences and reliable team performance.
Overview
4
4
years of professional experience
Work History
Carpet Technician
Zerorez
Draper, Utah
08.2026 - Current
- Applied Zerorez cleaning methods to remove carpet stains and high-traffic lane buildup.
- Recommended alternative cleaning options and promoted additional services during in-home visits, increasing customer engagement and service uptake.
- Resolved customer concerns about carpets and upholstery by addressing questions and complaints, improving overall customer satisfaction.
- Explained service steps and care instructions to customers on-site, enhancing their understanding of carpet maintenance.
Manager
The Place Pizza
Saratoga Springs, Utah
09.2022 - 04.2026
- Managed daily operations, ensuring efficient kitchen and dining room flow to enhance guest experience.
- Trained team members on food preparation, service standards, and guest care to improve overall service quality.
- Resolved customer concerns and handled complaints with calm, professional communication.
- Supervised cash handling, register counts, and closing procedures to maintain financial accuracy and security.
- Assessed staff performance to enhance team efficiency. and addressed issues.
Energy Consultant
V3 Electric
Irving, Texas
03.2025 - 08.2025
- Advised homeowners on energy requirements and tailored V3 electric solar solutions.
- Reviewed installation scope, timelines, and permit requirements with customers.
- Built rapport with customers, maintaining regular communication to address inquiries and provide support.
- Conducted door-to-door outreach, engaging potential customers to assess energy needs.
Technical Support Representative
Weave Communications
Lehi, Utah
09.2024 - 11.2024
- Addressed customer inquiries regarding software and hardware issues, providing effective solutions.
- Explained technical fixes in simple, customer-friendly language.
- Established strong customer rapport to ensure adherence to quality standards.
- Documented support cases in ticketing system with detailed troubleshooting notes to enhance follow-up.
Education
High School Diploma -
Westlake High School
Saratoga Springs, UT06-2024
Skills
- Customer needs analysis
- Service enhancement techniques
- Attention to detail
- Customer service
- Clear communication
- Problem solving
- Time management
- Adaptability to change
- Team leadership
- Conflict resolution
- Critical thinking
- Active listening
Timeline
Carpet Technician
Zerorez
08.2026 - Current
Energy Consultant
V3 Electric
03.2025 - 08.2025
Technical Support Representative
Weave Communications
09.2024 - 11.2024
Manager
The Place Pizza
09.2022 - 04.2026
High School Diploma -
Westlake High School