Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Temple

Mobile

Summary

I have 5 years experience in retail sales including 3 years of retail management. I also have 5 years in insurance claims experience including information processing and claims adjusting. All of these require time management and critical thinking skills to be able to assess and complete day to day task.

References:

  • Tuyen Tran 2282576708 - Former manager and colleague
  • Travis Rohm 2513771278 - Former manager and colleague
  • Jacob Cumba 2518029677 - Former manager and colleague

Overview

11
11
years of professional experience
1
1
Certification

Work History

Inside Property Adjuster

MidAmerican
04.2022 - 09.2023
  • Collected and summarized information in reports required by client, local, state and federal government.
  • Settled claims after determining clients coverages, liability and authority levels.

Inside Auto Adjuster

Pilot Catastrophe Services
03.2021 - 02.2022
  • Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Verified insurance claims and determined fair amount for settlement.

Property Desk Adjuster

Pilot Catastrophe Services Inc.
09.2017 - 02.2021

Investigated and evaluated property and casualty damage claims based on communication with the insured, reports provided by engineers, contractors, and insurance agents

  • Determined whether to approve or deny coverage claim based on the specific policy provided for insured
  • Used Xactimate computer program to create an estimate and communicate decision with insured, and issue payments as needed
  • Maintained broad compliance policies based on multiple insurance company regulations and state regulations
  • Upheld exceptional standards of customer service and sensitivity during interactions with insured and other
    employees
  • Consistently sustained a high adjuster rating based on file reviews from managers, customer service surveys, and closure records

Insurance Claims Processor

Pilot Catastrophe Services Inc.
06.2017 - 09.2017
  • Maintained spreadsheets to insure adjusters are following compliance policies and regulations.
  • Triage incoming calls to appropriate adjusters or management for further handling.

Sales Floor Manager

AutoZone
07.2015 - 06.2017
  • Trained new employees on computer programs, occupation expectations, and comprehensive overview of the company policies.
  • Assisted in stocking, store arrangements and turnaround projects as needed.
  • Worked with fellow employees on setting and reaching sales goals.

Sales Floor Manager

Advance Auto Parts
11.2012 - 05.2015
  • Trained new employees on computer programs, occupation expectations, and a comprehensive overview of company policies.
  • Assisted in stocking, resetting store arrangements and turnaround projects as needed.
  • Work with follow employees on setting and reach sales goals.

Education

Some College (No Degree) - Business

University of Mobile
Mobile, AL
Apr 2011

High School Diploma -

Theodore High School
Theodore, AL
05-2009

Skills

  • P>Proficient in Microsoft Office, MSB Integriclaim and Xactimate programs
  • P>Have worked claims in All states, including non-license required states
  • P>Triage claims position – reviewed claims once received and determined where the claims would be handled properly and submitted for adjuster assignment
  • P>Time Management
  • P>Critical Thinking

Certification

Earned and maintained an Independent Adjuster License for property and casualty in Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Kentucky, Louisiana, Maine, Minesota, Mississippi, Montana, New Hampshire, North Carolina, Oklahoma, Oregon, South Carolina, Texas, Utah, West Virginia.

Timeline

Inside Property Adjuster

MidAmerican
04.2022 - 09.2023

Inside Auto Adjuster

Pilot Catastrophe Services
03.2021 - 02.2022

Property Desk Adjuster

Pilot Catastrophe Services Inc.
09.2017 - 02.2021

Insurance Claims Processor

Pilot Catastrophe Services Inc.
06.2017 - 09.2017

Sales Floor Manager

AutoZone
07.2015 - 06.2017

Sales Floor Manager

Advance Auto Parts
11.2012 - 05.2015

Some College (No Degree) - Business

University of Mobile

High School Diploma -

Theodore High School
Benjamin Temple