Benjamin Tillman
Elyria,OH
Summary
Dedicated software engineering student nearing degree completion, equipped with strong problem-solving skills and a data-driven approach. Proven ability in customer service and sales, fostering relationships in both corporate and educational settings. Recognized for developing and implementing effective solutions in high-pressure situations. Passionate about data collection, analysis, and system development across physical and software domains.
Overview
8
8
years of professional experience
Work History
Office Manager
Lorain Community Schools
Lorain, Ohio
10.2024 - Current
- Created and integrated standard operating procedures to ensure policies set for forth by the school district were followed on the school level.
- Created and integrated systems for implementation of new SOP using enterprise approved tools.
- Ensured data availability and accuracy for staff members at the school level.
- Maintained accurate student records using electronic management systems.
- Supported communication between parents, teachers, and school administration.
- Developed filing systems for easy access to important documents.
- Support staff in technical issues including office and classroom technology.
Logistics Coordinator / Customer Service
Chalfant Manufacturing
Avon, Ohio
08.2023 - 10.2025
- General sales activities, including quoting and selling industrial products.
- Drive information accuracy by working with multiple teams to communicate customer requirements.
- Coordinated shipments to ensure timely delivery of materials and products.
- Managed inventory levels using warehouse management systems for accuracy.
- Processed shipping documentation to guarantee compliance with regulations.
- Coordinated integration of new systems to ensure smooth transitions from old methodologies.
Warehouse Manager
Neff Ohio
Valley View, Ohio
11.2017 - 08.2023
- Managed daily warehouse operations and ensured efficient workflow.
- Supervised a team of warehouse staff to maintain productivity.
- Implemented inventory control measures to reduce stock discrepancies.
- Trained new employees on safety procedures and equipment usage.
- Coordinated the shipping and receiving of materials and products.
- Monitored compliance with safety regulations and company policies.
- Assisted in developing process improvements for operational efficiency.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT05-2027
Skills
- Software development
- Database management
- SDLC
- Web development
- Data analysis
- Project management
- Team collaboration
- Problem solving
- Report preparation
- Workflow planning
- DBMS
- C
- SQL(Multiple Platforms)
- Java
- Javascript
- Typescript
- Python
- C#
- GraphQL
- Agile methodologies
- Effective communication
- Technical requirements
- System integration
- Client requirements
- Cross-functional collaboration
- Web applications
- Object-oriented programming
- Stakeholder communication
- HTML and XML
- Version control
- UX design principles
- Amazon web services
- Software design
Timeline
Office Manager
Lorain Community Schools
10.2024 - Current
Logistics Coordinator / Customer Service
Chalfant Manufacturing
08.2023 - 10.2025
Warehouse Manager
Neff Ohio
11.2017 - 08.2023
Bachelor of Science - Software Engineering
Western Governors University