Benjamin Tu

• Collaborated across teams to deliver expert technical support for network server/ storages troubleshooting and debug, ensuring efficient issue resolution.
• Communicated intricate technical details clearly to both technical and non-technical person.
• Played a pivotal role in identifying and addressing recurring technical concerns, contributing to product enhancements and customer satisfaction.
• Collaborate with network teams to execute cable management, maintain physical
network infrastructure, and contribute to seamless data center operations.
• Provide expertise in troubleshooting physical connectivity issues, optimizing
network stability and minimizing disruptions.

• Shared updates on inventory status with relevant departments.
• Coordinated shipping schedules by communicating with carriers.
• Entered shipping data into computer systems for accurate record-keeping.
• Maintained inventory accuracy with detailed logging of incoming and outgoing shipments.
• Processed customer orders by picking and packing items for shipment.
• Oversaw daily inventory counts to maintain data accuracy.

• Maintained organized records of property transactions and tenant agreements.
• Managed tenant inquiries and provided timely responses to address concerns.
• Monitored property cleanliness and reported issues to management for resolution.
• Conducted routine property tours to showcase available units to potential tenants.
• Scheduled outside contractors for major maintenance issues.