Benjamin Tweed

*Six-time Account Manager of the year (2019-2021 and 2023-2025).

*Achieved President's Club recognition for 18 consecutive years by exceeding annual sales quotas.

*Increased territory revenue by implementing strategic prospecting, developing accounts, and executing retention initiatives.

*Managed extensive customer base while identifying and securing new business opportunities.

*Established trusted relationships with dentists, office managers, hygienists, and clinical staff through consultative selling.

*Consulted practices on equipment technology and workflow improvements to enhance operational efficiency.

*Negotiated pricing and contracts while maintaining profitability and customer satisfaction.

*Coordinated equipment installations and office remodels to ensure seamless project execution.

*Collaborated with manufacturers to deliver product training and educational events.

• Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
• Delivered superior customer support to improve account retention rate.
• Provided customers with product information, pricing and availability.
• Followed up on pending orders and inquiries in a timely manner.
• Developed strong relationships with clients through regular follow-up communications.
• Cultivated and strengthened customer relationships to drive revenue growth.
• Assisted in training new sales staff on company products and sales techniques.
• Worked in conjunction with outside sales representative to maintain and grow product sales.