Summary
Overview
Work History
Education
Skills
Timeline
Generic
Benjamin Wright

Benjamin Wright

Dearborn

Summary


Friendly, approachable, and customer-focused, with knack for creating positive guest experiences. Knowledge of effective communication strategies and problem-solving techniques with skills in handling inquiries and resolving issues. Dedicated to enhancing guest satisfaction and contributing to welcoming environment.

Overview

2
2
years of professional experience

Work History

Guest Advocate

Target
06.2024 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.

Lifeguard

City of Dearborn
06.2023 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Lutheran High School Westland
Westland, MI
06-2025

Skills

  • Stress tolerance
  • Strong empathy
  • Customer service
  • Complaint handling

Timeline

Guest Advocate

Target
06.2024 - Current

Lifeguard

City of Dearborn
06.2023 - 09.2023

High School Diploma -

Lutheran High School Westland

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