Benjamine Joseph
Davenport
Summary
Adept at optimizing clinical workflows and enhancing patient care, my tenure at JC Medical Centers honed my skills in electronic health records and patient education. Spearheaded telehealth initiatives, achieving significant improvements in chronic care management. Collaborates effectively with multidisciplinary teams, demonstrating exceptional coordination and communication abilities.
Overview
2
2
years of professional experience
Work History
Certified Clinical Medical Assistant
JC Medical Centers
Orlando
02.2025 - Current
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Oversaw patient registration, insurance verification, form completion and appointment
- scheduling to maintain operational efficiency.
- Assisted patient in managing chronic conditions by coordinating services, offering Support and ensuring treatment plan adherence
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Incorporated outside records into charts and EHR.
- Conducted follow-up outreach through remote channels.
Senior Clinical Care Coordinator
JC Medical centers
Orlando
10.2023 - 01.2025
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Coordinated patient scheduling to optimize clinical workflow and improve patient care.
- Conducted comprehensive assessments of clients' physical, psychological, social and environmental status; analyzed data to develop an appropriate plan of care.
- Maintained accurate and confidential patient records in accordance with HIPAA regulations.
Care Coordinator
JC Medical Assistant
Orlando
10.2022 - 10.2023
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Education
Some College (No Degree) - Certified Clinical Medical Assistant
Stepful
RemoteSkills
- Patient scheduling
- Electronic health records
- Insurance verification
- Medical charting
- Chronic Care Management and patient education
- Telehealth Consultation and remote patient support
Timeline
Certified Clinical Medical Assistant
JC Medical Centers
02.2025 - Current
Senior Clinical Care Coordinator
JC Medical centers
10.2023 - 01.2025
Care Coordinator
JC Medical Assistant
10.2022 - 10.2023
Some College (No Degree) - Certified Clinical Medical Assistant
Stepful