Benjamin L. Hardin
Fripp Island,SC
Overview
9
9
years of professional experience
Work History
Server
Johnson Creek Tavern
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Packer & Transporter
Lake Country Movers
06.2020 - 03.2022
- Moved furniture and boxes using utility dolly and truck ramp.
- Inspected items for damage and reported issues to supervisor for resolution.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Strapped items down over protective padding to secure throughout transportation.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Retail Sales Associate Cashier
Springtide Market & Deli
05.2021 - 08.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Shelved new and returned inventory according to proper storage procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Full-Service Car Wash & Detail Sales
Fountain Car Wash And Lube Shop
08.2019 - 03.2020
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Increased revenue with strategic upselling of products and services to existing customers.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
Retail Sales Associate
Dry Falls Outfitters
07.2018 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Car Sales Consultant
Sutton Acura
04.2018 - 07.2018
- Outlined sales, warranty, and service procedures.
- Completed registration paperwork and sales documentation.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Demonstrated vehicles and features, and conduct test drives.
- Responded to customer enquiries via telephone and email.
- Located desired vehicles at auctions and other dealerships.
Lifeguard
Idle Hour Country
05.2016 - 09.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Entered water immediately to pull struggling swimmers to safety.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Lifeguard
Healy Point Country Club
05.2015 - 09.2015
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Supervision & Management
Georgia Military College
Milledgeville12.2023
Associate of Applied Science - Operations Management
Georgia Military College
Milledgeville, GA12.2021
High School Diploma -
Tattnall Square Academy
Macon05.2017
Skills
- Ability to provide excellent customer service
- Ability to overcome objections
- Excellent problem solving skills
- Dependable time and attendance
- Great work ethic
- Team player
- Interpersonal Skills
Additional Information
- AWARDS , Perfect attendance award in high school. Senior superlative for most friendly Hope Scholarship High school football captain Geometry class highest average
Timeline
Server
Johnson Creek Tavern
03.2022 - Current
Retail Sales Associate Cashier
Springtide Market & Deli
05.2021 - 08.2021
Packer & Transporter
Lake Country Movers
06.2020 - 03.2022
Full-Service Car Wash & Detail Sales
Fountain Car Wash And Lube Shop
08.2019 - 03.2020
Retail Sales Associate
Dry Falls Outfitters
07.2018 - 08.2019
Car Sales Consultant
Sutton Acura
04.2018 - 07.2018
Lifeguard
Idle Hour Country
05.2016 - 09.2016
Lifeguard
Healy Point Country Club
05.2015 - 09.2015
Bachelor of Science - Supervision & Management
Georgia Military College
Associate of Applied Science - Operations Management
Georgia Military College
High School Diploma -
Tattnall Square Academy
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