BENJAMIN PAUL DODGE
Fort Defiance,AZ
Summary
A seasoned Clinical Director within FDIHB, I excel in primary care and healthcare administration, showcasing unparalleled leadership in staff development and patient safety. Leveraging diagnostic services and effective communication. My tenure is marked by patient care strategies to maintain excellent customer service and a commitment to regulatory compliance. Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Director Nahatadz'il Health Center
FDIHB
Sanders , AZ
03.2023 - Current
- See patients in outpatient primary care clinic.
- Engage in chronic disease management, primary and secondary disease prevention.
- Coordinate care with specialists off reservation and other entities within TMC system.
- Telemedicine for patients
- Provided patient diagnosis, test evaluation and treatment under strict time constraints.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Prescribed medications, explaining side effects and possible adverse reactions to keep patients informed and alert to potential issues
- Monitored treatment regimens to determine efficacy and adjusted according to results achieved.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Referred patients to outside specialists or hospital admission for more advanced care.
- Maintained HIPAA compliance across patient data-handling, systems and training.
- Ordered laboratory tests and imaging scans to complete further investigations.
- Monitored patients with acute conditions for changes, improvements or need for intervention.
- Maintained awareness of advances in modern medicine and operated computerized diagnostic equipment, data processing technology, sanitation protocol and life support machinery.
- Reviewed patient vitals, current complaints and case details to fully understand symptoms and accurately assess conditions.
- Implemented treatment plans for disorders, heart disease, hypertension and diabetes.
- Examined patients and recorded medical histories to use in health assessments and help determine conditions.
- Collaborated closely with fellow medical team members, to share knowledge and discuss best courses for treatment.
- Recommended dietary changes and fitness activities to improve overall health and boost longevity.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Advised surgeons of individual risks with each patient and discussed appropriate mitigation strategies to maximize safety.
- Assisted in developing budgets for operational expenses.
- Attended conferences to stay up-to-date on best practices in healthcare management.
- Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
- Ensured that all employees had appropriate training before working with patients.
- Interviewed applicants and made recommendations for new hires.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Explained policies, procedures and services to patients.
- Evaluated clinical staff performance through regular meetings and assessments.
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Provided clinical oversight for staff and services.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Coordinated weekly work schedules for department employees.
- Implemented strategies for improving patient safety measures throughout the facility.
- Educated patients on their treatment plans, medications, and lifestyle changes.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Created innovative programs to improve patient outcomes in the long term.
- Analyzed data from surveys related to patient satisfaction levels.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Reviewed reports from various committees regarding clinical activities.
- Maintained relationships with external vendors to ensure adequate supplies were available.
- Planned and implemented programs for medical facilities supporting personnel administration and training.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders.
- Improved medical equipment competencies and care best practices through various ongoing learning options.
- Engaged with other members of community at local events by answering questions and giving informative presentations.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Developed medical programs that promoted community health and research.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Managed the day-to-day operations of a multi-disciplinary team.
- Devised training programs to close gaps in nurse and staffs' competencies.
- Monitored patient progress, ensuring quality care was provided.
- Resolved conflicts between staff members or departments when necessary.
- I also resolved patient complaints and or concerns
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Led strategic planning initiatives within the organization.
- Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Communicated with patients with compassion while keeping medical information private.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Staff Physician
Fort Defiance Indian Hospital
Fort Defiance, AZ
09.2019 - 02.2023
- Educated patients on the importance of following treatment plans and taking prescribed medications
- Established and maintained relationships with specialists to provide patient referrals and holistic care.
- Reviewed laboratory results and other diagnostic information to determine appropriate diagnoses or treatments for patients.
- Met with patients to discuss needs, conduct tests and evaluate clinical presentations.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Maintained accurate electronic medical records for all assigned patients according to established protocols.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
- Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
- Attended conferences and workshops related to new developments in medicine.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Performed physical examinations and diagnostic tests on patients, including X-rays, CT scans, and MRIs.
- Instructed interns and residents during clinical rotations at teaching hospitals.
- Admitted patients for hospital stays.
- Met with patients to determine specific medication, treatment and recovery needs.
- Identified potential complications from existing medical conditions or treatments and developed strategies for managing them.
- Updated charts with latest information, test results and differential diagnoses.
- Immunized patients to reduce transmission of preventable diseases.
- Performed minor surgical procedures such as suturing lacerations or removing foreign objects from eyes or ears.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Explained potential prognoses of diseases or traumatic conditions.
- Analyzed records, exam data and test results to inform diagnoses.
- Referred patients to medical specialists, social services or other necessary resources.
- Developed individualized treatment plans based on each patient's unique needs and circumstances.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with other healthcare professionals such as nurses, specialists, nutritionists, social workers, in order to ensure optimal patient care.
- Ordered lab tests or imaging studies as needed for diagnosis of illnesses or injuries.
- Discussed histories and current symptoms or complaints with every patient.
- Prescribed medications to treat medical conditions and monitored patient progress.
- Consulted on outside cases with generalists and specialists needing specific expertise.
- Responded promptly to phone calls from patients seeking medical advice.
- Prescribed medications or treatment regimens to address patient conditions.
- Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
- Worked with patients and families to design care plans.
- Evaluated patient responses to treatments or therapies and adjusted accordingly as needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Resident Physician
Texas Tech Health Science Center
Odessa, TX
07.2016 - 07.2019
- Conducted physical exams and obtained patient history to diagnose illness.
- Learned to interpret lab/imaging to ensure proper patient care.
- Attend medical conferences to stay up to date and learn other methods of patient care.
- Education of Medical Students.
- Learned how to work with other members of medical team such as social work, nursing, patient’s family and specialists.
- Learned various procedures such circumcision, suturing of lacerations, skin biopsies, ABI, abscess incision and drainage, joint injections, toe nail removal, basic wound care etc.
- Building patient relationships and trust.
- Coordinating care with specialists and other community resources.
- Reviewed laboratory results and imaging studies to diagnose diseases or conditions.
- Ordered laboratory tests and analyzed results to make accurate decisions about planned treatments.
- Collaborated with interdisciplinary teams to develop individualized plans of care for patients.
- Maintained up-to-date knowledge of advances in medicine by attending conferences and seminars.
- Immunized patients to reduce transmission of preventable diseases.
- Collaborated with nursing staff radiology, lab personnel and attending physicians to ensure quality medical care was efficiently provided for all patients.
- Took part in clinical research projects related to new drugs or treatments.
- Performed minor surgical procedures such as incisions, sutures, biopsies and wound irrigations.
- Consulted with specialists when needed regarding difficult cases or specialized treatments.
- Conducted rounds at hospitals or nursing homes to monitor patient progress.
- Updated charts with latest information, test results and differential diagnoses.
- Participated in continuing education programs designed to update physicians on current practices.
- Provided education and counseling to patients about their illnesses and treatments.
- Collaborated with nurses, pharmacists and other healthcare professionals to ensure quality care delivery.
- Provided rapid, skilled and knowledgeable response in medical emergencies to provide critical care and stabilize situations.
- Instructed interns, residents and medical students on the proper techniques for diagnosing and treating patients.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Responsible for providing medical care to patients in a hospital setting.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Educated patients about conditions, treatment options and healthy choices in order to improve overall wellbeing.
- Discussed histories and current symptoms or complaints with every patient.
- Assessed patient health by performing physical examinations and diagnostic tests.
- Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
- Managed patient records, including history, symptoms, examination results and diagnostic test results.
- Assisted attending physicians with surgeries and complex procedures.
- Counseled families on how best to manage chronic illnesses or disabilities.
- Provided medical care to patients as directed by attending physician on duty.
- Ordered appropriate laboratory tests or imaging scans depending on the diagnosis.
- Advised patients on preventative measures they can take to maintain good health.
- Developed individualized treatment plans tailored to each patient's needs.
- Monitored patient conditions and progress, reevaluating treatments as necessary.
- Prescribed medications, therapies and other treatments based on diagnosis results.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Psychiatric Technician
State of NM
10.2006 - 05.2011
- Work with mental health professionals to provide care of adolescent young men with psychological disease and drug withdrawal.
- Biweekly therapy sessions with boys.
Assistance Analyst
State of NM
03.2005 - 05.2006
- Determined Eligibility for State and Federal Assistance Programs.
Education
MD -
Texas Tech Family Medicine
01.2019
Medical Doctor -
University of New Mexico School of Medicine
01.2016
Bachelor of Science - Psychology, Biology
University of New Mexico
01.2004
Skills
- Primary care
- Diagnostic services
- EMR
- Bedside care
- Diagnostics
- Patient safety
- Staff collaboration
- Chart review
- Pharmaceuticals prescription
- Health Risk Assessments
- Family medicine
- Interdisciplinary team coordination
- Patient counseling
- Testing and Diagnostics
- Clinical supervision
- Infection prevention and control
- Unit leadership
- Staff development
- Collaborative skills
- Clinical metric tracking
- Performance improvement
- Patient relations
- Resource coordination
- Quality improvement
- Organizing staff schedules
- Interdisciplinary collaboration
- Medical staff leadership
- Staff scheduling
- Community outreach programs
- Healthcare administration
- Effective communication
- Meeting participation
- Clinical leadership
- Compliance with regulatory guidelines
- Employee performance evaluations
- Budget oversight
- Improving clinical quality outcomes
Affiliations
American Academy of Family Physicians Volunteer Experience: Agora Crisis Center Volunteer (2002-2007): Discussed mental health issues for any callers in community Numerous School Health Fairs on suicide and its prevention UTPB Sports Physicals (2017/2018): Sports Physicals for all male and female athletes of college
Personal Information
Hobbies/About me: , Navajo Nation born and raised. I was raised on a cattle ranch and I do go home often to help with ranch upkeep. I enjoy travelling whenever I can, I really enjoy going to a new location and getting to see what life is like there. I enjoy hiking and going on camping trips, I feels it is very peaceful to be in middle of nowhere with no cellphone reception and a campfire to keep you company. I used to play guitar and am trying to get back into the hobby. Lastly, I do enjoy reading fiction; I like how a book can take you on an adventure without having to leave your home
Publications
Extent of Success of Integrating Cultural Belief Practices into Alcohol Rehabilitation Programs in NM Presented at UNM Psychology Honors Symposium 2004 Impact of Third Trimester-Equivalent Ethanol Exposure on Motor Pathways Presented at UNM SOM Research Day Symposium 2012
Interests
UTPB Football Games: , Physician volunteer at university football games School Health Fairs in Nimitz and Bonham Middle Schools: Blood pressure and diabetes education for students
Languages
English – native language] Navajo- a work in progress Spanish: basic phrases/work in progress
Additional Information
Board Certified Family Medicine
Accomplishments
- Graduated Magna Cum Laude from UNM
- Graduated with honors in Psychology
Certification
- Licensed in New Mexico and Arizona
- Board Certified in Family Medicine
Timeline
Clinical Director Nahatadz'il Health Center
FDIHB
03.2023 - Current
Staff Physician
Fort Defiance Indian Hospital
09.2019 - 02.2023
Resident Physician
Texas Tech Health Science Center
07.2016 - 07.2019
Psychiatric Technician
State of NM
10.2006 - 05.2011
Assistance Analyst
State of NM
03.2005 - 05.2006
MD -
Texas Tech Family Medicine
Medical Doctor -
University of New Mexico School of Medicine
Bachelor of Science - Psychology, Biology
University of New Mexico
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