Benny Liu
El Monte,CA
Summary
Dynamic delivery driver with proven expertise at AEMPro, excelling in trip planning and customer communication. Recognized for maintaining a flawless driving record while ensuring timely deliveries. Adept at using GPS navigation and managing customer inquiries, fostering positive relationships that drive repeat business. Committed to safety and efficiency in all operations.
My Car:
2013, Toyota Prius C
Overview
6
6
years of professional experience
Work History
Delivery Driver
AEMPro
03.2023 - Current
- Loaded Car and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight schedules to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Cashier/PC Manager
Level Up Gaming
03.2019 - 02.2021
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
San Gabriel High School
San Gabriel, CA06.2009
GED -
Citrus College
Glendora, CASkills
- Delivery logging
- Package scanning
- Stocking and inventory
- Defensive driving
- Heavy lifting
- Customer communication
- Trip planning
- Teamwork and collaboration
- GPS navigation
- Sitdown Forklift (not certified)
- Pallet Jack
- Able to lift 50-6lbs
- Cash Register Experience
- Experienced with various technologies
Timeline
Delivery Driver
AEMPro
03.2023 - Current
Cashier/PC Manager
Level Up Gaming
03.2019 - 02.2021
High School Diploma -
San Gabriel High School
GED -
Citrus College
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